Pennys Place - Manchester

And the rude response from the owner on my review is exactly why people should not go to a place that is accusatory instead of apologizing!! Rude rude rude Dictionary definition of Rude Offensively impolite or ill mannered Which is exactly what you are. !!!

Walking into this place brings you that vibe of morning breakfast, it’s very cozy and chill here and the service is amazing, smelling the air and looking back there at the kitchen you already know the food is gonna be good, their menu is really booming, and i haven’t ate the food yet

If I could leave no stars I would . The owner is completely disrespectful and unreasonable. My husband 's jalapeno popper chicken sandwich had 1 slice of lunch meat style chicken on it . One piece. And when he asked if that was a normal amount of chicken the waitress was rude and mocked him saying most people don 't want a lot of chicken . When he pulled the single shred of limp chicken off the bread to show it was literally one tiny piece (that they wanted $17 for btw and was grilled on what looked like wonder bread) she was rude and condescending again. Her attitude was what ruined his appetite , so he said he didn 't want the sandwich remade or to order another menu item . But I was going to share mine with him and we weren 't trying to make a scene. We both work in the restaurant industry and honestly don 't even like to complain but what happened next actually blew my mind. The chef and owner came charging up to our table rudely demanding that we still pay for the sandwich he literally had one bite of . She was rude and aggressive and told him he was the problem. Said no one ever sends her food back which is asinine everyone knows that this happens and honestly we weren 't trying to make a big deal out of it . Never in my life have i been met with this level of disrespect in a place of business. The food was trash and the service was not only abysmal but honestly offensive .

I got the jalapeño chicken sandwich. That the waitress describe as a grill chicken breast. Comes out with cream cheese two slices of tomato and one slice of chicken. There was more tomato then chicken on the sandwich. So I ask the waitress of this is how it normally comes out. She said what's wrong I said I mean look at it there no meat on the sandwich. Then starts giving me a attitude. She said she can add more chicken. But after she was so rude to me I just said I didn't want anything took two bites didn't even eat a fry off the plate. The the old grumpy lady cook in the back come out and starts giving me a attitude. Never had worst service or food in my life. And I work in the restaurant industry. Definitely would not recommend this place. Rudest staff

I locked my keys in my car and the owner made a tool with a plastic thing and got my keys out through my window and I was so grateful and he’s like “ don’t worry I got daughters I do this all the time” I was dying of laughter bc I was trying for an hour 10/10 would recommend