Panera Bread - Manchester

The food is good, but labeling this as "large" and charging $12 for it feels unjust. I'm not impressed.

I waited 20 minutes for the lady to come over to the register at the slowest pace I have ever witnessed. I just wanted to order 1 CUP OF SOUP. She told me I was going to have to wait 35 minutes. This is unacceptable. It takes 5 minutes tops to ladle thesoup into a cup. Been coming here for decades and this has never happened.

Having been in the area for over five years, Panera Bread continues to be a mixed bag for us. The staff is always polite, but often seems disinterested, and the quality of service varies from day to day. My main frustration is that whenever I place an order, there always seems to be some sort of hassle; nothing ever feels straightforward.

Went with my family for dinner. The counter person told us they would call us when our meal was ready instead of giving us a pager. 25 minutes later I went to see what was taking so long and found our food sitting on the counter. I ordered a soup andhot sandwich, unfortunately it must have sat on the counter long enough it was warm at best. When I told the staff that no onecalled us and my stuff had cooled. I was told that they have microwave at the coffee station I can use. If I want micowave foodIn would have saved my money and ate at home. The store was not busy just poor customer service.

The orders are accurate, and the food is excellent. This restaurant tends to get quite busy, which sometimes leads to the staff overlooking delivery drivers. While the prices are slightly high, the freshness and taste of the food make it worthwhile.