Domino's Pizza - Manatee County

Awesome pizza and always ready on time. Price is awesome

Order from here quite often and rarely have issues. Tonight the GM went psycho on me because I called about a wrong order. I ordered the same thing I always do, Alfredo sauce on pasta, bacon, mushroom. Simple, always made right. Opened it up, took a bite and tastes sour like maybe someone grabbed ranch by mistake. No big deal, I’ve called many times and they either partially refund me or send me the right order. I tell the gentleman kindly, either option is fine, whatever is easiest for him, because I’d hate to make someone deliver me one item during rush hour. He proceed to tell me I’m wrong, it’s impossible it’s not Alfredo, gets really nasty with me. When I said I’d be happy to return the item, so he could see and said I’m more worried now maybe the sauce is bad and would hate for someone else to get sick, he guts me off and proceeds to say they’ll make me another item. Ok, cool. Says one chicken carbonara coming up. I said no, that’s not my order and he berates me, saying that’s exactly what you just described. I begin to tell him my order again, screams at me and say “you know what?” And hangs up. I call back and he says he’s the GM, He’s never given partial refunds and now I’m not getting my order. I ask him for the store number, refuses to give me it and says good luck complaining to corporate because complaints go back to him. This guy scream at me like a complete psycho path. Sir if you had a bad night, then just say that but don’t go off on someone who received a wrong order. Never ordering from here again.Also, I suggest not responding to the email they automatically reply with. It will clearly just go through to the GM. I made a complaint online to corporate because if you wanted a Karen, I got the time.

My wife called about a cold pizza, 1 of 5 items ordered and literally got yelled at, hung up on and told its impossible. Worst service ever, no words, and never again. Yes this is the same Donnie guy others have posted about.

The pizza and cheese bread is always great. We recently had a mistake on our order but they didn't hesitate to make it right. Can't complain with how busy they are. Our families favorite place and will continue to order weekly. Great job everyone!

Just had one of the worst customer service experiences. I paid on the app for my order and when it was ready I went to pick it up. When I asked for my order they said I already picked it up. I let them know that I in fact did not. They said they accidentally gave it away. I told them I don’t have a lot of time to wait and might have to void it and go. He said that he could remake it in 10 minutes. I told him if it’s only that long then to go for it. He then proceeded to come to the register and printed something out and told me my order was voided so I could leave. Dumbfounded I asked him why he did that and he said that I told him to. I let him know that is the opposite of what I said and then left in frustration. He was very rude the whole time and as I was leaving made a rude remark. Time to go back to being a Pizza Hut customer.Domino's Store:Domino's #86278163 US Hwy 301 N. Parrish FL 34219