Panda Express - Menu

To start, I ordered a medium Honey Sesame Chicken but they prepared and charged me for a large instead. Not a huge deal since it was a fresh batch! However, I d... read more To start, I ordered a medium Honey Sesame Chicken but they prepared and charged me for a large instead. Not a huge deal since it was a fresh batch! However, I do wish there had been more chicken mixed in with the vegetables.

Customer service was very apologetic and promptly refunded our order, even offering a voucher so we could reorder without having to wait 7-10 business days for... read more Customer service was very apologetic and promptly refunded our order, even offering a voucher so we could reorder without having to wait 7-10 business days for the refund. I appreciated the offer but informed them that we had already placed the correct order at the right location. This situation was not about the money; it was about being yelled at and hung up on twice. Thank you to corporate for the excellent service, but as for this location on Sudley, we will not be ordering from them again.