KFC - Manassas

I get my usual once a month's chicken pot pie and as usual did not disappoint period a sun rising price of food it's a good value and very tasty period read more I get my usual once a month's chicken pot pie and as usual did not disappoint period a sun rising price of food it's a good value and very tasty period

This is the absolute worst KFC I've ever been to. The prices are raised as compared to other KFCs. On three seperate occasions I've gotten four from here the ch... read more This is the absolute worst KFC I've ever been to. The prices are raised as compared to other KFCs. On three seperate occasions I've gotten four from here the chicken has been old and dried out. Drinks haven't had sugar in them. Sides have been old and left out, noticeably. The snack wraps are in half tortillas and half of them didn't even have the right ingredients inside. I honestly don't know how this place is still in business.

I placed an online order that was marked as ready after 25 minutes. I arrived at the restaurant after 15 minutes, only to be told that it would take another 20... read more I placed an online order that was marked as ready after 25 minutes. I arrived at the restaurant after 15 minutes, only to be told that it would take another 20 minutes. After waiting an additional 15 minutes, I was informed it would be yet another 20 minutes. When I requested a refund, I was told it wasn't possible because I ordered online, and there was no effort to rectify the situation. The customer service was terrible.

I didn't give me what I orderd. Like is that hard to place a number one in the box with the right side. They gave me the opposite of what I ordered.. plus no pl... read more I didn't give me what I orderd. Like is that hard to place a number one in the box with the right side. They gave me the opposite of what I ordered.. plus no plastic where or nothing. Smh don't make any sense like they did it on purpose... Want beback

I am just letting everyone know what a fantastic store this is!!! The manager Franklin Omar Galdamez is the most compassionate and helpful person!!! My co-worke... read more I am just letting everyone know what a fantastic store this is!!! The manager Franklin Omar Galdamez is the most compassionate and helpful person!!! My co-worker's husband had passed away and the funeral services were Saturday. I was unable to make theservices due to being out of town and we wanted to contribute by not being able to be there, so we thought we would orderchicken and have it delivered. Three hours of trying to find someone who would do it was a very difficult task, DoorDash &GrubHub would not take the order due to it being so large. I then went to KFC website to order and it took my order and thencanceled due to the amount of chicken. I called the corporate office and they connected me with the Manassas location. Franklin went above and beyond to help me with the matter. He took the order and made sure that it was delivered to the properlocation by the time it was needed and he never broke a sweat! He did not charge me for the delivery and that was amazing forhim to do. Please keep in mind if you communicate with people honestly all things can be worked out. Thank you so muchFranklin and God Bless You for having such a kind heart!!