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Contribute Feedback What User likes about Oak House And Cafe:
brontee and beau looked after me and my friends celebrated my friends 18th last night. they were so friendly and the drinks were amazing! many thanks! oakhouse is a new favorit. View all feedback.
What User doesn't like about Oak House And Cafe:
I visited this restaurant on Saturday, June 18th. The service was poor despite the friendly staff, as there was minimal interaction for our service needs. We waited for an hour before our food arrived, which was incorrect. My sons were missing their fries and hash browns. We waited over an hour for a salad. The employees were all very young, and it seemed like there was no visible management and organization was lack... View all feedback.
Brontee and beau looked after me and my friends celebrated my friends 18th last night. they were so friendly and the drinks were amazing! many thanks! oakhouse is a new favorit.
We'd looked this place really wanted to eat there. Sadly there were no free tables. Luckily we went back about 20 minutes later got a table. Great staff, great menu, delicious food.
Went here mutiple times and always got let in and had a brillant night. Tonight a new lady bouncer checked my ID and didn’t let me in and told me you have to be 21 to come in. Never got told this before and is...f**king ridiculous. Never would try oakhouse again, bouncers are rubbish and lack of communication and drinks take about half hour to actually get to the bar.
Bouncers are incredibly unprofessional. I have just witnessed a young couple arrive at 10:30pm in the rain and one particular bouncer was about to start a brawl for no reason at all. This all started from being called names by the bouncer and then he...(the bouncer) proceeded to cause commotion for no reason at all. Considering it was Christmas Eve I think the situation exploded for no reason whatsoever and in fact this has changed my view on the OakHouse as I believe this young couple had only arrived to enjoy time with friends and family. I would not recommend this to friends and family due to the unprofessional nature of the handling of issues (which were not present at the time of incident). I have taken the time to write this review as I would like to seek action and see what the manager has to say at the present time. Thank you.
Waited in the rain for half an hour to reach the front of the queue for the doorman Mabz to call us a “c ” and says we can’t come in ever again. As someone who has never had any trouble with doormen before this shocked...us and left us utterly confused. The rest of the doormen tried to explain why we had been denied but were unable to provide a legitimate reason. Much better bars which aren’t worth the hassle or worth ruining your night for.
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