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Contribute Feedback What Arvind A doesn't like about Kernels Popcorn/baskin Robbins:
We ordered two brownie sundaes and the manager, Mildred, working the shift, provided the worst customer service ever. She said we can’t even taste test the ice cream to see which flavour we like. Baskin Robbins is known for allowing customers to taste test but she said it was not allowed?? The brownies were stale and we couldn’t even cut into them. When we went back to tell her about it, she was extremely rude and ho... View all feedback.
Asked for a 2 scoop sundae, got 2 bare scoops and then was told either I pay extra or get some ice cream removed from it instead of acknowledging that it was the employees mistake she was rude and dry too short, with short hair and glasses.And on top of that they charge for the cup and spoon, like how am I supposed to eat it!! Provide environmentally friendly substitutes and stop passing hidden costs to customers!Worst BR experience in my life
GO TO PURDY 'S INSTEAD. Scummy business practice. This location has misleading signage citing a MANDATORY cup fee because BC Single Use Bylaw , which does not exist if you look it up. To make things worse, they charged $1 for an extra cup, even though the sign clearly stated $0.25 for extra cups. The cashier had no reason, just doing what I 'm told . This scheme is likely designed to prey on unsuspecting tourists and one time customers under the guise of the law. BEWARE!
Have to pay for cups, spoons, lids, basically everything is a charge after you buy something. Worst location ever. They won't even provide you with a sample to see if you like the flavor
Charges $1 per piece of utinsel. Extra $1 for a cup. Extra $1 for a spoon. Lies about it being a provincial by law.
World class chocolate with a waffle cone was so delicious
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