Burgerheart Mainz - Mainz

Sunday at 13:30 a.m., the menu is on the table, but lunch is only 14 a.m. today. there's only breakfast and wagging. that is communicated to us by unfriendly st... read more Sunday at 13:30 a.m., the menu is on the table, but lunch is only 14 a.m. today. there's only breakfast and wagging. that is communicated to us by unfriendly staff when we are already sitting for 10 minutes. we went post-turning. service desert, you can't say more about it.

The location of this restaurant is great and is located on the river bank of the Rhine. prices are higher compared to other burger restaurants in mainz. the ser... read more The location of this restaurant is great and is located on the river bank of the Rhine. prices are higher compared to other burger restaurants in mainz. the service is also good and friendly.

We have stopped in this restaurant to use the rheinufer on this beautiful evening in juni and this is no longer worth. wait for the order, return the waiter aft... read more We have stopped in this restaurant to use the rheinufer on this beautiful evening in juni and this is no longer worth. wait for the order, return the waiter after 15 m to tell me that the hamburger of my choice was no longer available. great waiting time of 30 minutes to get our dishes after a mistake of waitress at the serving table.Cocktails overall too small and with too much folded ice for the price. hamburger good but without favorites. hearty bill not far from 30 €.

The service yesterday was completely overwhelmed. First, the wrong burger arrived, then the fries were missing entirely (despite my repeated requests). To top i... read more The service yesterday was completely overwhelmed. First, the wrong burger arrived, then the fries were missing entirely (despite my repeated requests). To top it all off, the wrong amount was then deducted from my card. The organization and communication here urgently need improvement.

Delicious food in a truly lovely setting. The burger menu is varied, the dishes are beautifully presented, and the taste is excellent. The cozy atmosphere is pa... read more Delicious food in a truly lovely setting. The burger menu is varied, the dishes are beautifully presented, and the taste is excellent. The cozy atmosphere is particularly successful: stylish decor, pleasant lighting, and an overall very inviting ambiance that makes you feel right at home. All in all, a place you'd gladly return to – with a bit more structure in the service, it would even be a clear 5-star favorite.