Jimmy John's - Magna

Apparently, this place fall on deaths ears because they can't do the simplest directions of what people want on a sandwich. Ask for nothing else on it, just a literal simple sandwich and they fail at that. Pouring a lot of unnecessary oil on it, and no mayo means make sure it is covered in it for some freaking reason. Taking it too far with shredded lettuce, I had issues with lettuce and making it shredded made it worse. We asked for nothing, simple turkey sandwich with nothing on it but this and that but apparently it means something else. Can't follow the simplest ask from a consumer. Ya'll wonder why people are mad at these places and yell at them. Done with this these freaking places. Turkey sandwich having tons of oil on it to like dudes, wtf?

I had an issue with a delivery, and the GM Angela really went above and beyond to make sure the situation was taken care of even though I was a Karen about it. Thanks Angela!!!!

We went through the drive-thru we placed our order. He read it back to us. We got home. They had done both orders wrong. When we took it back they refused to refund it or make us new sandwiches. Absolutely atrocious behavior. I will never go there again!

The staff at this location is always so friendly and quick! Thanks guys!!!

Kason, Kenny, Brandon Letha were amazing! The service was beyond phenomenal they didn't hesitate to help my family when our cc only authorized for part of our order. They turned an embarrassing situation in to a holiday blessing. By their service alone I would be back to this JJ location.