Pink’s - Madrid

TLDR: waited 35 minutes for my meal, had to remind the staff twice I ordered a cheese burger meal and waited 25 minutes for my burger. Had to remind the staff w... read more TLDR: waited 35 minutes for my meal, had to remind the staff twice I ordered a cheese burger meal and waited 25 minutes for my burger. Had to remind the staff when I saw customers who placed their order after me get their burgers first. And that was just the burger. They forgot about my fries as well and I waited another 10 minutes. To be fair the staff members were sorry and offered to provide me with a Nutella burger as compensation but I was too peeved off for it. Saw at least 20 glovo orders ahead of me and 3 different sets of customers get their food before mine. Burger altogether was probably a 7/10 but the experience made it a solid 4/10. Pricing is ont be expensive side. If they had some stools it would have made the wait a lot less irritating and frustrating. Not sure why this basic need wasn't met. Service: Dine in Meal type: Dinner Price per person: €10–20 Food: 3 Service: 1 Atmosphere: 1

Food: 5 Service: 5 Atmosphere: 4 read more Food: 5 Service: 5 Atmosphere: 4

Food: 5 Service: 5 Atmosphere: 5 read more Food: 5 Service: 5 Atmosphere: 5