Fismuler - Madrid

We enjoyed our evening at Fismuler and would certainly go again. The food was thoughtful and well presented, although some of the prices were a bit eccentric (2... read more We enjoyed our evening at Fismuler and would certainly go again. The food was thoughtful and well presented, although some of the prices were a bit eccentric (22euros for an omlette? . The interior was attractive and the staff were friendly, although we arrived 5-mins early and we were asked to come back later! Overall, this is a great place for a meal.

Wonderful menu. Innovative and edgy but not over the top. Great service and atmosphere. Drinks were good. Could be a bit loud but will return for sure! read more Wonderful menu. Innovative and edgy but not over the top. Great service and atmosphere. Drinks were good. Could be a bit loud but will return for sure!

Nice jewel in Madrid. Happy and friendly ambience. The fried veal with egg yolk and truffle is a must!!! Enjoy Spanish wines correctly priced. Congratulations! read more Nice jewel in Madrid. Happy and friendly ambience. The fried veal with egg yolk and truffle is a must!!! Enjoy Spanish wines correctly priced. Congratulations!

One of the worst experiences I have ever had at a restaurant. I made a reservation two weeks in advance for a special occasion and I was informed 5 days in adva... read more One of the worst experiences I have ever had at a restaurant. I made a reservation two weeks in advance for a special occasion and I was informed 5 days in advance by email that my reservation was cancelled. They claimed I failed to provide credit card information even though the reservation was made on the phone and I didn’t receive any request for such information. They did not seek to contact me via telephone or email to request the information at any time prior to cancelling, they just sent an email saying it was cancelled without giving any opportunity to provide the information. Even though I called them immediately after receiving the email they claimed the restaurant was already full. In fact that woman on the telephone tried to tell me they had no record of my reservation ever being made even though I was staring at the email referring to its cancellation as she spoke. She assured me that if I emailed in reply I would receive an answer but despite several emails no one ever replied to my message. It is clear that they simple wanted to give my table to someone else (more important than me). The worst staff and greatest lack of professionalism I have ever seen. Do not go to this restaurant if you expect to be treated with respect and equality.

Food: 3 Service: 3 Atmosphere: 4 Meal type: Lunch Price per person: €70–80 read more Food: 3 Service: 3 Atmosphere: 4 Meal type: Lunch Price per person: €70–80