Reviews

Overall Total Score
3.2 out of 5
Good | 533 reviews

What User likes about Krystal:
"The good: The restaurant is very clean and well-maintained. However, it might be the smallest place I've ever visited. On the downside, I noticed the manager was dismissive toward a customer who was leaving early, which created a loud and uncomfortable atmosphere. It's concerning to hear a manager use unprofessional language in such a setting. Now for the amazing part: I saw a chair that seemed to defy its weight limit. Wow! Someone really tested its durability! Who designed these chairs?".

What User doesn't like about Krystal:
The restaurant was extremely dirty, and after taking our order, the staff stood at the front door smoking and spitting. The smell of cigarette smoke permeated the dining area. The food tasted stale, as if it had been sitting around for a long time, and the drinks were poorly mixed, suggesting that the machines hadn't been cleaned in a while. We will never return to this place again. View all feedback.

Reviews from various websites

Menu
2.4 ★ from 8 reviews

I'm going to the drive-thru the lady is so RUDE! Not here and there, but every time!

"The good: The restaurant is very clean and well-maintained. However, it might be the smallest place I've ever visited. On the downside, I noticed the manager w...

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The restaurant was extremely dirty, and after taking our order, the staff stood at the front door smoking and spitting. The smell of cigarette smoke permeated t...

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Had an online order and when I came to the store, it was closed for the redesign so that I did not get my order, but I was still charged and did NOT get a refun...

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The location in Madisonville has consistently gotten my order right. The staff is always friendly, and the food is made fresh to order and served hot.

Sirved
3.6 ★ from 20 reviews

Dining room is supposed to be open weekly until 9pm and on a Saturday doors are closed at 815

Overcharged just like many others, they will not contact you back, there is nothing you can do about your mishap. very unprofessional. I have sent 3 emails at v...

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Employees are hard to find these days and smiling employees are even harder to find but if you have a smile on your face it can brighten your customers day ?? a...

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0 out of 10! This place is gross inside and out! Even the food and workers are nasty! this place doesn't care and shows since its gotten to the point of even be...

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Madisonville Krystal would not recommend serval issues 1 the guy at counter couldn't take order I would have too repeat 4 and 5 times I told him 4 times on ever...

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Menuwithprice
3.9 ★ from 505 reviews

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