Shanghai Jazz Restaurant Bar - Madison

Positive:The service was pleasant quick and attentive. The performer was fun and the overall highlight of the evening. Negative: The food. The best dish was mediocre and the worst was inedible. The dumplings were easily the worst I've ever had. The were incredibly dense and the texture was more like a pierogi. Frozen dumplings from Hmart,Whole Foods,or Trader Joe's are better than the doughy abominations we received. The rest of the entrees were boring,bland or poorly prepared. Eat before you visit and enjoy the show and drinks,avoid the food it's revolting.

Food=great. Entertainment=phenomenal. So what was the problem? Nothing ruins your night like a waiter who slanders you to your friend after you leave. Elliot or whatever his name is shaved head and glasses. If you don't like your customers, most people just gossip about them with their co workers when the customer's gone. Seriously, who goes around spreading rumors and lying about people out of spite? What grade is he in? Bottom line: it only takes one person to ruin your night, and congratulations, that waiter took the cake.

Went here last night had an 8:30 reservation. We are from out of town and arrived a little early (8:15) and we?re told they wouldn?t be ready to seat us until 8:35. NBD, we went down to the ?speakeasy? and had a cocktail- which was great. We went back up around 8:45 and there was now a crowd of people waiting to be seated. Others were complaining at this point as they were also told they would be seated at 8:35 and had left the speakeasy to be seated for dinner. We were seated by 8:50. At 9:05, no one had come over to give us water. I walked over to the water pitchers in the dining room and poured it for us. There were waiters around and none batted an eye. There was a table of six seated behind us and the waitress walked by our table many times and did not even acknowledge us. By 9:15 no one had come to take our drink order or fill our waters. Others were already receiving their appetizers at this point so we left. The host did ask if there was anything that could be done, but at this point, we?d lost our appetite and desire to see the show. Reading through the comments, it appears this was not a one off experience over the last few months. The service is terrible. There were three waiters and it was not busy. Staggering seating times would help and also allowing more time for turnover so tables are ready at the scheduled reservation time.

Came here for dinner and had a great time. Live Jazz music, great food that was unique and tasty. We had personalized service and the new owner came by to greet us and made great suggestions for food and drinks. Place was clean, upbeat, fun and an all around great time. It can get crowded on the weekend so plan accordingly. Food is really remarkable and yummy. Free parking in back. They serve alcoholic beverages too! Service was impeccable!!!

Absolutely beautiful experience! we have dined in juli 2021 in free - they had a great facility with a large tent and well spaced tables. the service was fantastic (exit to our waiter, elijah! and eating was phenomenal! the veggie egg rolls were some of the best we ever had, as well as the chilled sesame and rice cake. the music was fantastic, but can be a bit loud when they sit close to the presenter - child-friendly also, the children loved dancing! would recommend a reservation before the time to guarantee space for larger parties. overall, great experience for outdoor dining in summer!