Captain D's - Madison

Captain D’ s is the best place to eat. Very Clean inside, the manager James is the Best friendly at all times. Love the fresh food read more Captain D’ s is the best place to eat. Very Clean inside, the manager James is the Best friendly at all times. Love the fresh food

The food was fresh, hot, and delicious. The hush puppies were tasty!!! Service was very good. The seafood items were what we wanted and well prepared. read more The food was fresh, hot, and delicious. The hush puppies were tasty!!! Service was very good. The seafood items were what we wanted and well prepared.

Last time I ate there, the food was OK, Not this time. The slaw, fries, and tea were good, but the fish was not done and the shrimp were cold and over done. I d... read more Last time I ate there, the food was OK, Not this time. The slaw, fries, and tea were good, but the fish was not done and the shrimp were cold and over done. I did not go in to eat sushi and had to throw away half of my fish order because it was not cooked thoroughly. THIS PLACE IS IN DIRE NEED OF A MANAGEMENT CHANGE! I will say the facelift was attractive, but I did not go there to look at their upgrades. WILL NOT GO BACK!!! Forgot to add tables in the dining room were less than clean, actually they were dirty. Dept of Health needs to take a good, hard look at this place and whoever Corporate is, needs to fire the management of this place ASAP.

Wow! Is it just me, or do the women working here always seem to be in a bad mood whenever I visit? I understand that everyone has tough days, but does it have t... read more Wow! Is it just me, or do the women working here always seem to be in a bad mood whenever I visit? I understand that everyone has tough days, but does it have to be every time? The management should really focus on training their staff in customer service and perhaps even think about offering some smile training.

I recommend that the entire staff present on the night of October 15, 2022, at 7:00 pm be let go. The person at the window was very rude and seemed unconcerned... read more I recommend that the entire staff present on the night of October 15, 2022, at 7:00 pm be let go. The person at the window was very rude and seemed unconcerned about the mistakes made with our order. Additionally, the chef displayed a lack of care regarding the issue and even smacked their lips in response. This restaurant usually has an excellent reputation, but this particular team is damaging that image.