Pacifica Pizza - Madera
Pacifica Pizza
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They asked for my phone number and I said I couldn't give them my phone number and only address and they said they didn't care and hung up
The pizza was absolutely terrible. It felt like I was eating cardboard covered in pizza sauce and meat. It was really disappointing—hard and chewy. It seemed like they had cooked it beforehand, then just warmed it up before serving. We spent over $25, and we were really upset about it.
Terrible customer service. Ordered online. Details of my order just say big New Yorker. I was given a very greasy plane cheese pizza. Should have been a pepperoni New Yorker. Spoke with the manager who just kept saying it’s not their fault because I ordered online. I begged her to remake my order. The only thing she could say is it’s company policy. That was the only thing she knew how to say. Never ordering from here again.
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