Hong Kong - Feedback

The staff is incredibly friendly and always greets guests with a smile. My son is a picky eater, but this is the only place where he'll finish his entire plate.... read more The staff is incredibly friendly and always greets guests with a smile. My son is a picky eater, but this is the only place where he'll finish his entire plate. The food is delicious, and I highly recommend it!

I highly advise against ordering online from this restaurant! I paid for a side dish with my meal, but when I called to address the issue, the staff claimed she... read more I highly advise against ordering online from this restaurant! I paid for a side dish with my meal, but when I called to address the issue, the staff claimed she had included it on my plate. Then she questioned how I could not know it was there. For context, I've ordered the same meal from here at least once a week for the past three weeks, and this was my first experience with delivery. She kept asking how I could be unaware, and at that point, it just wasn't worth the hassle. I believe customers deserve to be treated with respect. If you advertise a side for an additional charge, it’s best practice to package it separately to avoid any confusion. I will not be supporting this restaurant any longer.

The food was disappointing and overpriced. The egg rolls were subpar, and the overall taste of the dishes was not appealing. The soda was excessively watered do... read more The food was disappointing and overpriced. The egg rolls were subpar, and the overall taste of the dishes was not appealing. The soda was excessively watered down. I do not recommend dining here.

If you come for a takeout meal for the family, I recommend the Special House Fried Rice and Special House Chow Mein. Me and my family have always ordered this f... read more If you come for a takeout meal for the family, I recommend the Special House Fried Rice and Special House Chow Mein. Me and my family have always ordered this for years since we came to Madera. Some of the bad reviews come from a long time ago when they were closed for a while and switched management. During those times it did seem like the food was mediocre and the service was lacking, but they did change management again and it's back to being great. The food is back to being better than I remember it and the service is great. Very friendly work staff and the wait isn't long. Best Chinese restaurant in Madera in my honest opinion. Parking: It's at the corner of a shopping center so the parking is massive. Kid-friendliness: Decorations all over the restaurant are modest and nice. They have a coin machine near the door for a game I think dispenses balls. They have high chairs for children as well.

This little corner on the wall Chinese restaurant has very delicious food. I really like their beef and broccoli and general’s chicken. read more This little corner on the wall Chinese restaurant has very delicious food. I really like their beef and broccoli and general’s chicken.

Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Orange Chicken, Pork Chow Mein read more Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Orange Chicken, Pork Chow Mein

Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options: Free parking lot read more Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options: Free parking lot

Food was amazing, it is the only go-to Chinese restaurant in Madera. Will only go here for good Chinese food. Had many of the other options but they all pale in... read more Food was amazing, it is the only go-to Chinese restaurant in Madera. Will only go here for good Chinese food. Had many of the other options but they all pale in comparison to Hong Kong. Service: Take out Meal type: Dinner Price per person: $10–20

This restaurant serves incredibly delicious food! The service is friendly, and it's family-owned and operated. Whenever I travel up and down the state for work,... read more This restaurant serves incredibly delicious food! The service is friendly, and it's family-owned and operated. Whenever I travel up and down the state for work, I always make it a priority to stop and dine here. Food: 5/5, Service: 5/5, Atmosphere: 5/5.

Absolutely delicious and offers great value! Service: Dine-in. read more Absolutely delicious and offers great value! Service: Dine-in.

Fantastic food and good portions. Staff is super friendly and courteous. Have no complaints and would highly recommend! read more Fantastic food and good portions. Staff is super friendly and courteous. Have no complaints and would highly recommend!

Great customer service. The food is delicious the place is always clean. Never have had to experience a long wait time. My son LOVES this place. read more Great customer service. The food is delicious the place is always clean. Never have had to experience a long wait time. My son LOVES this place.

I absolutely love it! This is my favorite Chinese restaurant in Madera. I always enjoy ordering the pork chow mein, pork fried rice, fried shrimp, and sweet and... read more I absolutely love it! This is my favorite Chinese restaurant in Madera. I always enjoy ordering the pork chow mein, pork fried rice, fried shrimp, and sweet and sour pork. Everything is delicious! I highly recommend the Hong Kong combination plate. The staff is also incredibly friendly!

Incredibly tasty! I ordered from there once, and it was the best fried rice and sweet and sour pork I've ever had. I can't wait to return and try their orange c... read more Incredibly tasty! I ordered from there once, and it was the best fried rice and sweet and sour pork I've ever had. I can't wait to return and try their orange chicken, sesame chicken, and all the other delicious dishes!

I placed my order over the phone, and it was quick and easy. The staff was friendly and handed over my order with a smile. Although my order wasn't ready right... read more I placed my order over the phone, and it was quick and easy. The staff was friendly and handed over my order with a smile. Although my order wasn't ready right away, the wait time was reasonable. I highly recommend this place and will definitely be back!

My favorite Chinese restaurant! I've been going to this place since the 1980s. The staff is friendly, and the customer service is excellent. There's a wide vari... read more My favorite Chinese restaurant! I've been going to this place since the 1980s. The staff is friendly, and the customer service is excellent. There's a wide variety of dishes on the menu.

I just want to say that I've never had a bad experience, whether dining in or getting takeout here. My usual order includes beef and broccoli, as well as sweet... read more I just want to say that I've never had a bad experience, whether dining in or getting takeout here. My usual order includes beef and broccoli, as well as sweet and sour pork.

Fast Chinese food that genuinely tastes wonderful. My only complaint is the use of canned drinks instead of fountain drinks, but that's just a matter of persona... read more Fast Chinese food that genuinely tastes wonderful. My only complaint is the use of canned drinks instead of fountain drinks, but that's just a matter of personal preference.