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Contribute Feedback What User likes about Godfather's Pizza Express:
impressed. do not order online, it seems to be a communication problem with their notifications; but the placement of the employees with the error was unpaid. it took less than 15 minutes to prepare my pizza exactly as I wanted. the pizza was fantastic. perfect crust. perfect cheese. the oregano top makes this my favorite pizza in the hardley bridge area. View all feedback.
What User doesn't like about Godfather's Pizza Express:
Customer service was awful. Called in my order and ask for the price. The woman quoted $14.39. When I arrived to pick up my order the price increased to $16.39. When I asked why the change in price the rudeness began. The woman offered no explanation and repeated the price she quoted earlier. No apology, she just stared at me. I highly recommend employee training in customer service. View all feedback.
I mentioned that the other staff members were unhelpful, and she rolled her eyes and pulled out a notebook. Then, with a dismissive gesture, she asked what I wanted to order while continuing to roll her eyes. It was incredibly disrespectful. I tried to ignore her attitude and simply wanted to place my order. For the first time, she spoke up and said, "What?" It was just ridiculous. Despite her obvious disdain, I went ahead and told her that I wanted a large pizza. She responded with a sarcastic tone, as if my order was wasting her time. I vow never to return to this restaurant again, and I've seen that others have had similar negative experiences. How can a restaurant allow its employees to behave this way?
I wanted to order 12 children's wings, but they only had six available. I asked if they could make more, but I wasn't informed until the six wings were sold. I've never encountered this issue before. I decided not to wait for them to cook more since they didn't seem prepared to do so and just kept chatting.
Do not use their website to make an order. It’s pretty much like it never happened. Not the employees fault. Management needs to either stop all website transactions or make it so the workers can complete the orders.
I love this pizza wish they had more restaurants in Georgia so I wouldn't have to drive so far
Customer service was awful.Called in my order and ask for the price. The woman quoted $14.39.When I arrived to pick up my order the price increased to $16.39. When I asked why the change in price the rudeness began. The woman offered no explanation and repeated the price she quoted earlier.No apology, she just stared at me.I highly recommend employee training in customer service.
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