Firehouse Subs Forsyth Rd. - Macon

The young man and lady working today were absolutely delightful even though they were the only employees working. This is certainly nothing new for any restaurant to be short staffed these days. A customer called and was none too nice on the phone because he did not want to wait a moment as the lady was finishing up with the customer at the register. I know this because we could hear him as he rudely interrupted her and announced he would just order online which he probably should have done in the first place. It?s easier on everyone. There is no reason to be ugly and show your rear end to everyone you deem deserving. Hopefully, this guy ordered himself a brownie which are the best in town if not downright magical. I hate people, but those brownies would make even Satan tolerable.

The food is definitely a 5 for me but it's kind of one of those deals where, if you don't like it you probably ordered something you just simply didn't like so don't take the 4 star rating as a slight. I definitely love the fact they they have one of those freestyle drink machines bc I can actually enjoy the drink I want there. The staff is definitely younger and I'd say less polished but they are still nice enough and do what is required. This particular venture I got the new pizza sub and I was not disappointed. You can't ever go wrong with a meatball sub but then they add the pepperoni on top and it makes it into a cheesier pizza version of the meatball sub. My gf got the hook and ladder and that's always her go to. Will definitely be back as the food is consistent and fresh!

RIDICULOUS!!! I'll wait for an hour for my order I put in the store. Everyone got his order before me. The guy finally asked me under which name my order was, and he looks at the?tickets? on the line and is confused. Apparently, did my order already? And someone took it???? I had to tell them my order again about the counter as they did. I've been wasting my life for over an hour and waiting for nothing. Why is this place open even if they are unable to keep employees engaged? I'm so livid now! No appreciation for customers time, no organization, no concern whatever.

Pretty good in a pinch. I usually get Hook Ladder or Italian. A little more on the Pricy side for Fast Food? Subs. Better than the subway Fa sho.

USED TO EAT ONLY FIREHOUSE WHEN I WANTED A SUB. THEN ANOTHER SUB SHOP CAME ALONG AND BEAT FH OUT ON FRESHNESS. TODAY I DECIDED TO GIVE FH ANOTHER SHOT. ROOM TEMP SANDWICH, LEFT COOKIE OFF MY ORDER (NO BIGGIE I KNOW, BUT IT WAS ALREADY PAID FOR AND JUST SHOWS THAT THEY DON'T CHECK THEIR ORDERS). SO MUCH MAYO AND MUSTARD THAT MY SANDWICH FELL APART ALL GOOEY WHEN I TRIED TO EAT IT.