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Contribute Feedback What LAGNIAPPE EDGERSON likes about Popeyes Louisiana Kitchen:
After reading these comments, it's interesting to know that Popeyes isn't a success in certain areas or regions. If y'all get a chance, y'all need to come to New Orleans, Louisiana and/or surrounding areas of New Orleans to get the real Popeyes experience. I see some of y'all like KFC or Bojangles where as it's not really popular in the New Orleans or surrounding areas. I just wish that all Popeyes were good, that's... View all feedback.
What Frog M doesn't like about Popeyes Louisiana Kitchen:
Employees chillin in the lobby like their day off, employees standing out back smoking and cutting up, rude drive thru...I like Popeyes in general and want this one in our town to be a good one but, the manager here must not care.....so I'm done here till things change! Is what it is..,....Macclenny location View all feedback.
The employees seem to be more relaxed than working, lounging in the lobby as if it’s their day off, and I noticed some of them out back smoking and chatting. The drive-thru service was also quite rude. I generally enjoy Popeyes and really want this location in our town to be a good one, but it appears the manager doesn’t seem to care. Until things improve, I think I’ll be avoiding this place. It is what it is... at the Macclenny location.
It will take 30 minutes for a shift change, so you'll need to come back later. I can't believe this. The owner seems completely unaware of the poor service the community is receiving. It seems like they prioritize making money over providing good service. Have you ever seen anyone on the floor besides a manager? You can just check the cameras to see what customers are dealing with. It's really disappointing. This will be my last review and visit. I have a feeling it’s only a matter of time before a Krystal moves in to take over this struggling business.
I experienced extremely poor service at the drive-thru on two occasions. I waited over five minutes each time without receiving any assistance.
Lack of training! POOR MANAGEMENT!! Food is good but the service is awful. I blame the management for not training his/her staff. Too long in the drive-thru. Then, I got the wrong order! Went again and was told at the window after ordering, that I had to have exact amount of cash or use a credit card. Why, at lunch time, do they not have the proper cash/change on hand? I could go on from bad service from a year ago. Now, we plan to never go back. Sad, since we love Popeyes chicken sandwiches. I think this place will be closing....Oh, I tried to give no stars but I had to post ...so I gave it one star but it isn't even worth one star.
Drive thru is super slow to take your order and takes forever sitting in line. Happens all the time.
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