Kfc - Macclenny

The customer service at this location is terrible. One manager named Katelyn was particularly rude. They forgot my side item when I went through the drive-thru,... read more The customer service at this location is terrible. One manager named Katelyn was particularly rude. They forgot my side item when I went through the drive-thru, and when I asked about it, they slammed the window shut on me. Additionally, the crispy chicken I received was old and tough. I’m extremely disappointed and disgusted with this KFC. I would not recommend going here. If you enjoy KFC, steer clear of this place—the food is unpleasant, and the staff is rude. Don’t waste your money!

I had a frustrating experience at the drive-thru. After I asked about the rest of my order that was forgotten, the employee was rude. She slammed the window twi... read more I had a frustrating experience at the drive-thru. After I asked about the rest of my order that was forgotten, the employee was rude. She slammed the window twice and asked, "What do you want?"

I'm not upset with the Kluck Bucket, but I wish they seasoned more than just the chicken. On the bright side, they at least get your order right at the drive-th... read more I'm not upset with the Kluck Bucket, but I wish they seasoned more than just the chicken. On the bright side, they at least get your order right at the drive-thru.

The staff were exceptionally friendly and attentive. I always enjoy dining at KFC, and the restaurant is always very clean. read more The staff were exceptionally friendly and attentive. I always enjoy dining at KFC, and the restaurant is always very clean.

Awful experience. We waited for five minutes despite the restaurant being nearly empty. Not a single staff member greeted us or said "we’ll be right with you."... read more Awful experience. We waited for five minutes despite the restaurant being nearly empty. Not a single staff member greeted us or said "we’ll be right with you." Two employees even walked past us silently, so we chose to leave—and won’t be coming back!