L'institution - Lyon

In tea room, very pleasant, the interior is worth the look there is a choice of drink and ice c is what we took read more In tea room, very pleasant, the interior is worth the look there is a choice of drink and ice c is what we took

Very pleasant setting, good meals (quantitative and qualitative), attentive service. read more Very pleasant setting, good meals (quantitative and qualitative), attentive service.

Small taste nice in a warm and pleasant atmosphere. The coffee is excellent and the crêpes are extra there Chantilly is sumptuous. And in addition the service i... read more Small taste nice in a warm and pleasant atmosphere. The coffee is excellent and the crêpes are extra there Chantilly is sumptuous. And in addition the service is impeccable the servers are sour and coming. I strongly recommend

Very disappointing experience!!! Cleanliness was an immediate concern. The high chair was very dirty, and one of the knives brought to the table was dirty and h... read more Very disappointing experience!!! Cleanliness was an immediate concern. The high chair was very dirty, and one of the knives brought to the table was dirty and had to be replaced. Service was inconsistent. While most dishes arrived on time, the crêpe from the kids’ menu never came. After waiting over 30 minutes and asking twice (including being told by our young female server with glasses to ask someone else for some reason), we eventually gave up and left without it. After the meal, plates were not cleared and we were not offered dessert or coffee, leaving us sitting at a table full of dirty dishes. There was also an uncomfortable interaction, involving our 3-year-old daughter. I don’t recall the exact wording, but a comment made by the same server was translated to us as meaning our child was in her way and we should keep it to ourselves or something, which felt inappropriate. The food itself was just okay and did not justify the high prices. Overall, the experience fell well below expectations. We will not be returning. Food: 1 Service: 1 Atmosphere: 1

Service is at the appointment read more Service is at the appointment