Les Halles Merciere - Lyon

The owner of the restaurant (hopefully Colette! served my family and I and provided incredible service, making jokes in two languages! The food was delicious and only 27.5€ for 3 courses in the this part of town was amazing! The decor was incredible and definitely added to the ambience of the meal. Highly recommend!

You find it in a central part of town. The place is not soo big so the small tables are so closed to the wall and too each other that is a little uncomfortable. The interior is dressed with a lot of “too typical stuff”. Anyway service is quick but our waiter doesn’t speak english. So come another guy which speak bad English. The entrecôte is quite hard and of poor quality. The price is 18.50 and it’s absolutely crazy for that dish. The pate of some part of the pork was strange and tasteless. Poor wine of the house. No, we’ll not go back.

Delicious food, cozy atmosphere, friendly and attentive service. they let us stay as long as we liked to finish our wine. definitely recommend for a no-fuss, enjoyable evening!

We happened on this place by chance, liking the 'authentic ' look of the restaurant. The lunch menu is small. I had a salad starter, which included artichoke, palm hearts and a delicious dressing. My husband had a different salad with croutons. The portions were large and everything was very tasty. I had steak frites as a main course, the steak was a medium to thin cut but pink in the middle and tender. The frites were among the best I have ever had. Perhaps triple cooked in lard and the potato itself had a lovely rich sweet flavour. My husband and son both had sausage based main courses which they seemed to enjoy. My husband finished off with the creme brulee. The meal was good value compared to other places, for 3 people the bill which included two coffees and two juices came to about 85 Euros.

We booked the Bouchon Colette for our group weekend away, after reading positive reviews. We were 15 British men between the ages of 34 and 75. Frankly, we were pretty shocked by how poorly we were treated from start to finish. The Bouchon is pretty small as you would expect and the main/primary waiter clearly had a chip on his shoulder as soon as we arrived. We were not given a smile or a friendly hello in fact we weren't even acknowledged. The lady behind the bar directed us to our table from a distance. The waiter deposited three or four menus on our table (expecting us all to share and again didn't say a word. Around 15 minutes passed while we waited to order drinks and when we did try to attract his attention, he blanked us more than once. Eventually he stopped and when as group organiser, I asked in French for some drinks he rolled his eyes. After a painful wait for a relatively simple 13 beers and two wines, we received some of the beers. I asked for the rest of the beers to which I was given a confused look. A few more beers arrived and after some more prompting, we eventually arrived at 13 painful! All made worse by the blonde older lady behind the bar (possibly the owner being distracted every 10 seconds when trying to make the drinks. It didn't escape me that other tables in the restaurant were being treated like royalty a stark contrast to the aloof and downright rude approach of our waiter. Ordering food and further drinks was met with more blatant disdain. Having ordered our steaks, I asked how they would cooked and the waiter replied that they would come rare and if we didn't like it, we could let him know. We rarely saw our waiter again but he did make stop by our table when we physically blocked his path with on of our chairs!, Needless to say, it was painful and downright frustrating the whole way through. A brief respite when the food arrived promptly and was really tasty. Shock! The waiter did return after the meal to ask without the hint of a smile, if we wanted desserts (kerching! and deposited a handful of menus at one end of the table. I didn't want to use the nationality card but as French guests came and went having had a warm and attentive experience, I could only come to one conclusion. Why would you treat a high value group like that? Baffling. Anyway, would avoid if you're a tourist hoping for a friendly welcome, unless they come to their senses and get rid of the man with an attitude problem! I'm struggling to think of customer service worse than this in any restaurant I've visited on our regular trips around Europe.