Zaxby's Chicken Fingers Buffalo Wings

Zaxbys is one of our favorite places to eat, so this review will be specifically about our last visit on 1/19/24 at 8:15pm. My wife and I walked in, she went to our favorite corner seat and I went to the counter. I stood there for several minutes while the two young girls were laughing and giggling while messing with each other's hair. One of them came to the register and very unenthusiastically took my order. She was in such a hurry to get back to her friend that she finalized the order before I was even finished telling her what I wanted. So I said I'm not through yet and that I need to add something else. She said it wouldn't let her now, so I would have to place an entirely separate order. That was fine, so I did. I went back to the table while waiting for my name to be called, and the first thing I said to my wife was that they have hired some very immature kids, and that I hope our food doesn't get messed up. Well my name was called, I went to get the order which was in bags to go, even though I specified dine in, and what do you know, my food order was messed up. My wife's grilled cobb salad was fried. I knew it would happen, that's why I said it to my wife. She said she would just keep it, but obviously that was not going to work. I took the salad and receipt back up to the counter where again the giggling girls were braiding each other's hair. The original girl who took my order had long straight reddish hair with blonde streaks, around 18 years old or so, came up to me. I told her the salad was supposed to be grilled, and she just looked at me. I showed her the receipt and I was unsure what was going on. I asked her again, is it supposed to be grilled or not, and she said, that's what it's says, and just walked off. I had to ask another girl back there to solve my problem. Anyway, I finally got the salad and went back to sit down. I finally opened up my 6 finger chicken plate, and sure enough, I only have 4 chicken fingers. I told my wife I would go up there for her, but I literally was not going back to those two girls again to tell them I only have 4 pieces of chicken instead of the 6 I paid for. I didn't want their attitude again, and I really didn't think they would believe me after the ordeal we just went through. So that sums up my last trip to the Lynn Haven Zaxbys. By the way, the name on the ticket is Kendal.

They were out of forks and ketchup but filled them up as soon as I asked.

I ordered the Big Zax. I was sorely disappointed. It didn't seem to have enough food to be called that. The meal was good and it filled the hole. I just wasn't impressed and probably not be going back.

I had stop coming to Zaxbys, because the service had gotten rude. I just started working at UPS and came here on my lunch break and was pleasantly surprised! Deborah and Donna at the front counter are Ah-mazing!! I come here everyday for lunch now. Except Wednesday’s, because they’re off lol. I’m so glad I came back. The service is friendly now! The feed is great and super fast! Top Tier!!

Asked for no tomatoes on sandwich, we got 6. Sandwich was literally slapped in the box. Bacon bits in salad was literally strips of bacon thrown in and they couldn’t be bothered to cut the egg in half. Lazy af.