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Contribute Feedback What User likes about Pizza Hut:
I liked Dominoes, but that makes Pizzahütte the best pizza I had. I ordered delivery and the phone was immediately answered by Josh; who I liked with sounding very professional and was available through the specials and pizza. I ordered the new spicy pizza, and it was fantastic! The driver smiled and made the delivery special. 5/5 best pizza in town! View all feedback.
What User doesn't like about Pizza Hut:
Difficulty placing online order. After I submitted the order, the items were still in my cart. I decided to call a local store to place my order. The clerk asked FOUR times if I wanted breadsticks or cheesy breadsticks AFTER I had confirmed I wanted breadsticks. After this order was finally placed, I received an email to confirm the online order. Now I had 2 orders! Fortunately, I was able to cancel one of the orders... View all feedback.
I liked Dominoes, but that makes Pizzahütte the best pizza I had. I ordered delivery and the phone was immediately answered by Josh; who I liked with sounding very professional and was available through the specials and pizza. I ordered the new spicy pizza, and it was fantastic! The driver smiled and made the delivery special. 5/5 best pizza in town!
Order delivered to the workplace. The delivery was punctual, the food was fresh, warm and the drive was very polite.
It took the driver 30 minutes to deliver my pizza and the place is only 8 to 10 minutes away. Then he was on his phone talking when I answered the door. Not a good thing for customer service
2nd order they've got wrong this month. Told the manager Angie that the route their driver would normally take was closed due to the bridge being out. Had the driver call us 10 minutes later to say that the bridge was closed and he would have to take a different route. Got our pizza 50 mins later, cold and made incorrectly. Called back to complain and had the manager get irate and nasty with my wife. Gave her a $15 credit and hung up in her face. Wow
This afternoon We decided to order a dinner tomorrow morning in preparation for the big storm. I placed my order on the phone and spoke to a very professional man who took my order, including the special request that I had to run my personal pan pizza twice through the oven to make them extra crispy. He was very accommodating with this request. He told me our order would be ready in about 20 minutes. We arrived about 25 minutes later, my husband went in to pick up our order and again was helped by this man. My husband also commented that he very professionally told my husband that my personal pan pizza had been sent twice as desired through the oven. We came home and everything was perfect, snoring delicious! We appreciate employees who do their jobs and do it with customer service. Recommend Pizza Hut in Boonsboro! Unfortunately we didn't get his name!