Welcome Chinese Take Away - Luton

My husband called in our order and was told it would be ready in 10 minutes, so we headed over. However, we ended up waiting 30 minutes for our food, and when we got home, we realized our order was not correct. We were given what looked like two soups, one of which was tasteless, a portion of lemon chicken that seemed like a piece of fried chicken without lemon sauce, and a portion of rice that looked like leftover reheated from yesterday! Hungry and quite upset, I called to see what could be done to rectify the situation. The lady mentioned something about ordering lemon sauce separately for the chicken, which seemed a bit odd. However, she offered for my husband and me to return the food and she would make us a fresh order. My husband and I went back to the restaurant and the lady who had taken my call gave us a fresh order in a few minutes. She explained that people had complained about the chicken in the past, so now they pack the lemon sauce and the chicken separately. So the liquid we thought was the tasteless soup was actually the lemon sauce, which we only found out at the end when we tried to figure out what it was! The lady gave us a refund for the soup we didn't actually order. The food was much better the second time around, however, you may think twice before choosing to dine here again.

I spent £17.00 on a terrible meal. The Special Fried Rice had luncheon meat instead of Chinese pork and was lacking shrimp, with only three strips of chicken. The meat tasted like a substitute. It was a terrible experience and I will be contacting the restaurant today. I will not be going back.

After a not so great experience back in April 2017, we decided to give the Welcome another chance. A complete turnaround. Plentiful quantities, piping hot, fresh food. Didn’t have to wait long for the order to be ready either. Fantastic value for money.

We had chicken balls, special fried rice, BBQ spare ribs and chicken chow mien. Portions were big and quality was good. Will come again,

Decent food to take away Good ingredient and good quality food in centre of sundon park get little shopping nearbyThank you