The Smithfield - Luton

Do not really understand the low rating of this place on google, but I was pleasantly impressed. it was a Saturday morning flight, so I expected it to do. but t... read more Do not really understand the low rating of this place on google, but I was pleasantly impressed. it was a Saturday morning flight, so I expected it to do. but they had a lot of personal (or just the right amount) so there was not so long until we sit down or get our food and drinks. the food was good.

Was flying out 8th January, went into Smithfield 1992, served by Maciek, ordered a pint of Urquell lager for £8, paid by card but was told card declined, so pai... read more Was flying out 8th January, went into Smithfield 1992, served by Maciek, ordered a pint of Urquell lager for £8, paid by card but was told card declined, so paid cash instead. Internet at Luton Airport is terrible, but managed to log into my banking app which showed the £8 transaction was in pending state. Told Maciek that my card had been charged, he called his manager who took me to his computer screen and showed me all the transactions that had taken place and showed that my card transaction was not showing on his screen. Manager assured me even though my banking app showed a transaction was in pending state, no money would be taken from my bank and that transaction would be cancelled within 5 days. Checked my app a couple of days later, the £8 had been taken from my account! So I paid £16 for a pint!

Went for breakfast this morning. My husband chose the Number 1 breakfast and I ordered the creamy scrambled eggs on toast. My eggs arrived and were just lumps o... read more Went for breakfast this morning. My husband chose the Number 1 breakfast and I ordered the creamy scrambled eggs on toast. My eggs arrived and were just lumps of egg and cold. I sent it back and asked for hot, creamy scrambled eggs. My husband’s food was overcooked but warm. He had finished his meal before the waitress brought my scrambled eggs. The toast had been buttered and the creamy scrambled eggs were an omelette chopped up. My husband called to a waitress and asked her to take them back. I was offered a third try but the cook obviously didn’t understand the concept of hot, creamy scrambled eggs. Absolute rip off place. Awarded one star as review wasn’t accepted with no stars.

I need the email address for Smithfield restaurant because I was told that my card was declined twice. I did not receive a receipt, but two payments were taken... read more I need the email address for Smithfield restaurant because I was told that my card was declined twice. I did not receive a receipt, but two payments were taken from my bank account.

Our server was excellent. She took care of our drinks while we decided on our food options. Everything was great. Just a friendly suggestion to the chef to be m... read more Our server was excellent. She took care of our drinks while we decided on our food options. Everything was great. Just a friendly suggestion to the chef to be more generous with the fat chips at brunch! Either serve a larger portion or don't bother including them as a token gesture.