Reviews

Overall Total Score
3.8 out of 5
Very good | 3881 reviews

What Miaunica4 doesn't like about Creams Cafe:
I don’t have words to describe how dirty was the place! I used to work at Creams caffe in Edgware but was totally different!! The staff in Luton was not wearing gloves when they prepair the food, the customer service very poor and the staff was having really dirty shoes, the mirrors on there was very dusty and a lot of marks on, the table where we sit was really sticky. Very disappointed I used to order at home cream... View all feedback. What MR9780 likes about Creams Cafe:
I have tried the desserts in this place with my daughter many times. We had a Creams Sundae Royale sundae and a Bubblelicious sundae. There cookies are nice as well. The desserts were very tasty and mouthwatering. This is an excellent dessert place in Luton and reminds me of a place called Kaspas in Milton Keynes. I will definitely visit this place again. A big thank you to the management and staff of this place. You... View all feedback.

Reviews from various websites

Menu
3.8 ★ from 16 reviews
Stephen
22.03.2022 - 11:55

The price is somewhat higher for the products they sell, staff a little slow with the service.

Jake
22.03.2022 - 11:55

Expensive decent desserts and hot chocolate. service was good, but really too expensive for what they get and it is luton

Harley
22.03.2022 - 11:55

Me and my friends have made this place our go to place after uni. the food is and the staff is extremely nice and super welcoming, no matter how many times a we...

read more
Jasmine
22.03.2022 - 11:55

New administration is not so good. very slow service. only people who treat everything that is the rest know nothing. we waited almost mins to get ice cream. th...

read more
Jake
22.03.2022 - 11:55

Normally lovely but today they sent the wrong side and the cheesecake was horrible!

Creams in Luton offers a tantalizing array of desserts, from decadent waffles to rich sundaes, that many patrons rave about. However, the experience is marred by inconsistent service and hygiene practices. While some enjoy the oversized portions and tasty treats, others report delays, unkempt tables, and unfriendly staff interactions. Complaints regarding cleanliness, particularly during a pandemic, have raised concerns. Although the desserts please many, issues like overpriced drinks and poor customer service overshadow the culinary delights. Despite the criticisms, loyal customers are drawn back, hoping for improvements in service amidst their sweet cravings.

Tripadvisor
2.9 ★ from 49 reviews
MR9780
15.12.2023 - 19:25

I have tried the desserts in this place with my daughter many times. We had a Creams Sundae Royale sundae and a Bubblelicious sundae. There cookies are nice as...

read more
Tracey
15.12.2023 - 19:25

We visited Creams after work. This was our first visit, we wanted to try Creams after seeing other branches. What a disappointment! The customer service is shoc...

read more
s
15.12.2023 - 19:25

When you received your sundae at home and looks like someone eat a quarter! Definitely not worth the price!

Sh0n13
15.12.2023 - 19:25

I visited the Luton creams with a friend earlier this evening to order and take away, when we arrived it was not busy however It took a long time for us to be a...

read more
Musa4528
15.12.2023 - 19:25

I went with my friends and we all have take away food staff is very good and food is best 100% we will go back again

Google
3.9 ★ from 932 reviews
Florian
30.01.2024 - 08:00

The staff at this restaurant is extremely friendly and the crepes are delicious!

Sandeep
30.01.2024 - 08:00

The service provided by Ravinder and Avantika was excellent - they were both kind and helpful. We will definitely be visiting again. Thank you!

S
30.01.2024 - 08:00

I adore delicious food and excellent customer service.

Mian
30.01.2024 - 08:00

Very delicious ice cream and very friendly and professional asian staff.

RR
30.01.2024 - 08:00

Always lovely but too overpriced specially online

Facebook
4.1 ★ from 287 reviews
Gastroranking-uk
3.1 ★ from 821 reviews
Int Restaurants
4.0 ★ from 2079 reviews

Good Rated Restaurants near Luton

4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Luton, 298 Biscot Road, Luton, United Kingdom
"Wonderful food and fab staff from the minute you walk in ."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Luton, 27 New Bedford Road, LU1 1SE, Luton, United Kingdom
"Amazing food , very friendly and welcoming staff..."
5
Menu
Table booking
Open Now
5
Menu
Table booking
Open Now
City: East Hertfordshire (near Luton), 198 High Street, East Hertfordshire, United Kingdom, SG2 7NP
"As a vegan, it can be challenging to find a tea room that caters to our dietary needs. However, a few days before our high tea reservation, we found a..."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Lianshan (near Luton), 79 High St, Bovingdon, Hemel Hempstead HP3 0HP, United Kingdom, Lianshan, China
"Food: 5 Service: 5 Atmosphere: 5"
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: St Albans (near Luton), 205 Cell Barnes Lane, St Albans, United Kingdom
"My daughter and I went to the smoke house deli for the lunch breaks week and we had the best sandwiches. very friendly staff and everything freshly ma..."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: St Albans (near Luton), 6 Spencer Street, St Albans I-AL3 5EG, United Kingdom
"Genuinely incredible food and service. So tasty, will be back"
5
Menu
Table booking
Open Now
5
Menu
Table booking
Open Now
City: Central Bedfordshire (near Luton), 86A Dunstable Street, MK45 2JP, Central Bedfordshire, United Kingdom
"Beautiful ambiente. really good service nice eating."
4.8
Menu
Open Now
4.8
Menu
Open Now
City: Wing (near Luton), 9 High Street, Wing I-LU7 0NS, United Kingdom
"Good pub, good service. Nice cheesy chips too!"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Dunstable (near Luton), 110 High Street North, Dunstable I-LU6 1LN, United Kingdom
"Food: 5 Service: 5 Atmosphere: 4"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Stevenage (near Luton), 128-130 High StreetHertfordshire SG1 3DB, Stevenage, United Kingdom
"Food: 5 Service: 5 Atmosphere: 4"