Red Lobster Hospitality, LLC - Lubbock

I went to RL today! Lunch on Sunday. The usual suspects were there. Most couples over 60 years. They played 80's music. Classical thinking, it was the 80s...

Ging last week to the Red Lobster in Lubbock and it was a pleasant experience. I had a fish chips dinner, but I exchanged the chips for a baked potato...

Very fresh and good salad. Good lobster bisque. Fantastic sweet tangie Brussels sprouts!! Popcorn shrimp was what it is. A little disappointed by the...

Service was great from Victoria. The food was good. The silverware and glasses were not. The dishwasher needs to be cleaned. The glasses and silverware had buildup on them. That’s the only bad about our meal. Otherwise we will be back. Oh, and they didn’t have grapefruit to make a salty dog, but that’s no big deal. I prefer clean dishes and silverware over the drink.

Let me start by saying that I am not the type to complain, and rarely will take the time to leave a negative review. We went here for a birthday dinner. Otherwise, I would have never waited an HOUR to be seated in a completely empty restaurant. When we were finally seated the table had food crumbs everywhere. We cleaned it ourselves while the staff silently watched. The margaritas were awful. Our food took way too long to come out, and was cold when it did. I ordered just the shrimp cocktail because I knew better than to order lobster or crab in this place, but that was the only thing not to come out. And when it did (see pic)... ? Another member of our party found his mashed potatoes to be covered in hair. The crab legs were so soggy, they were inedible. This was a $30+ plate, and IMO completely unacceptable. Evidently our waiter, Bryce, knew this based on the fact that he never came back to our table after finally delivering this food . In fact we had to seek him out to pay, and after several members of our party had left. We did express to him our dissatisfaction, but was met with indifference. If you are looking for fine dining this is definitely not the place. Whatever you do, do not plan a date night here! But if you 're looking to spend WAY TOO MUCH of your hard earned money on an imminent bout of diarrhea, than this is your spot. I, for one, will never come back birthday or otherwise.