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Contribute Feedback What User likes about Krispy Kreme:
It didn't matter to me but I drove 60 miles to go get a dozen of donuts chocolate and glazed donuts I just don't like the donuts that they sell out here in Levelland at all but Krispy kremes has the best even though the donuts shrink but it's okay I won't mind driving again. thank you for having good donuts View all feedback.
What User doesn't like about Krispy Kreme:
Terrible service. At 7 o'clock I sat on a dark drive by sign without answer from inside, so I pulled into the window where everyone was more busy with everything inside except to serve customers. The person in the window said by the glass that they would be with me in a moment. After waiting, I finally left. View all feedback.
Felt really bad for the lonely child that both the inside register and the ride through all myself... while I counted 5 more employees, one of which is one of the managers, I believe that all laugh and chat it on the back of the store, while this child is waiting a line in the drive thru and people (I myself included) in the store as well. In any case, the children did not feel. Same exact story on several occasions. Said the child if he gave up the store would sink. Donuts are good, but a child can't hold the shop himself. Very badly managed business.
Best doughnuts in town but never can open on time. Sat for 20 minutes waiting and only ever saw 1 guy with no headset. At 6:25 an employee/manager pulled us and didn’t even acknowledge my son and I standing at the front door. So rude!
Ordered the Fall variety on the app and went to restaurant. Got to speaker and was told to pull ahead. Waited about 15 minutes in line (no issue it was a busy Sunday morning) and got to window to be told they were completely out of what I ordered. I asked to substitute and they said they had nothing to sub with.... so I told them to cancel and drove off. A week later my card was still charged.... after calling I was told to come up to the store and speak with manager. 2 minutes later after disputing with my bank online, money was back on my bank card.UPDATE- went back today to try again and change rating and....AGAIN... didn't have and was told we could wait an hour. But... they did refund immediately this time#AmericaRunsOnDunkin ?
This is the slowest drive thru in all of Lubbock. There were 2 cars in front of me, and as I sat at the speaker to order for 13 mins I pulled up and finally order my 2 donuts. No donut is worth sitting in the drive thru lane for 25 total mins.
It didn't matter to me but I drove 60 miles to go get a dozen of donuts chocolate and glazed donuts I just don't like the donuts that they sell out here in Levelland at all but Krispy kremes has the best even though the donuts shrink but it's okay I won't mind driving again. thank you for having good donuts