KFC - Lowell

7pm and they were out of extra crispy breasts and legs. Had to go with original recipe. read more 7pm and they were out of extra crispy breasts and legs. Had to go with original recipe.

After the 4th trip to this location it will be the last time. I know we have been arriving after 9, which seems to cause the most issues. So the lobby is locked... read more After the 4th trip to this location it will be the last time. I know we have been arriving after 9, which seems to cause the most issues. So the lobby is locked, no sign to inform customers. Notjing on tye websit stating the loobby is closed. Tonight we checked the door, it was 9:15pm, the door was open. But we we quicy told that the lobby is closed. We couldn't grab our food at the door, we had to go to thendrove thru.We drive around to the drive thru, got our meal. The combo we got has chicken nuggets.I checked the bag, and again, the nuggets were missing. Had to drive around to the drive thru to let know we're missing them. They had to cook them up and for us to drive to the door they'd bring them out.We said we would wait at the pick up window then3-4 minutes while we wait. We would move if another car pulled up behind us.This location is not very convenient and keeps messing up our order. So, no more KFC for us.

This KFC is, without a doubt, the best one in all of Indiana, and everyone who works there deserves a raise and a warm handshake! We received exceptional servic... read more This KFC is, without a doubt, the best one in all of Indiana, and everyone who works there deserves a raise and a warm handshake! We received exceptional service and even got stickers. The manager, Jacob Housley, was incredibly nice, respectful, and eager to chat. Mark Sczurko was very friendly and hardworking, while Presley Mack brought a bubbly and delightful personality to our experience. Presley even handed us the stickers! Ashlyn Westfall was not only respectful but also very funny, and Kirsten Triemstra was genuinely kind. Overall, our visit was a wonderful and memorable experience, and the food was outstanding as well! I highly recommend everyone check out this KFC. The atmosphere was excellent, too. Best wishes from Georgia Meyer, Tommy Meyer, Sebastian Avolos, and Caleb Holman. Have a fantastic day!

It was all ok. Nothing was exceptional. read more It was all ok. Nothing was exceptional.

The restaurant appeared to be understaffed. The biscuits were stale and not properly cooked. The staff was doing their best despite the challenges. read more The restaurant appeared to be understaffed. The biscuits were stale and not properly cooked. The staff was doing their best despite the challenges.