Reviews

Overall Total Score
3 out of 5
Good | 81 reviews

What Jeremy Mumm doesn't like about Chipotle Mexican Grill:
I ordered the burrito bowl and found that everything was too salty. It seemed like they just poured salt on everything. The lettuce was old and brown, and the steak was tough. Overall, the food was not good. However, the service was excellent. View all feedback. What Shital Patel likes about Chipotle Mexican Grill:
I had a wonderful experience at this restaurant. The food was delicious and the service was excellent. The staff was friendly and I highly recommend this place to everyone. View all feedback.

Reviews from various websites

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3.2 ★ from 10 reviews
Chauncey
16.06.2022 - 04:42

The portions are always generous, but the brown rice is consistently undercooked and even the white rice is dry and crunchy, causing discomfort for my teeth. De...

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Yogesh
16.06.2022 - 04:42

Every time I visited this new location, I was greeted with a warm "Hello!", "Welcome!", or "Good afternoon!" Despite wearing face masks, I could see that the em...

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Cielo
16.06.2022 - 04:42

I always feel rushed when I order at this Chipotle location. They often forget parts of my order unless I watch them make it. They tend to ignore customers at t...

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Alfonzo
16.06.2022 - 04:42

Mari is great! She took care of one command when we came in, but we were greeted immediately. she has not everything in bowl, super friendly and fast service. T...

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Rod
16.06.2022 - 04:42

We've tried this location 3 times and wish this location wasn't added to our area. This location is the only option for delivery to our home. Poor quality, orde...

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Restaurantji
2.9 ★ from 76 reviews
Melody
16.12.2023 - 05:48

Really nice staff, did a pick up order. Very helpful since I'd never been inside before. Food was a tad spicy for me, but I'm a whimp!

Lijo
16.12.2023 - 05:48

Really bad experience today and this is not only today everyday same story because when I ask for double portion of chicken she add only two pieces chicken and...

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David
16.12.2023 - 05:48

By far the best Chipotle in the Rockford area. They never get a mobile order wrong. Can't say the same about the one on Perryville, or the one in

Olivia
16.12.2023 - 05:48

This Chipotle's ability to mess up online orders is astounding. Not only do they do smaller portions online, but they have repeatedly messed up my order. I unde...

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Bryan
16.12.2023 - 05:48

Forgot multiple items for digital order. Forgot the guacamole for chips and guacamole. I went back after getting home. They acted like they didn't even care and...

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Sirved
3.8 ★ from 5 reviews
Shital
03.10.2023 - 14:25

I had a wonderful experience at this restaurant. The food was delicious and the service was excellent. The staff was friendly and I highly recommend this place...

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Chris
03.10.2023 - 14:25

This is my favorite spot in the Rockford area. The staff is extremely friendly, the service is fast, and the food is fantastic. I especially love the steak here...

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Jeremy
03.10.2023 - 14:25

I ordered the burrito bowl and found that everything was too salty. It seemed like they just poured salt on everything. The lettuce was old and brown, and the s...

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Julius
03.10.2023 - 14:25

I ordered a burrito and 2 chips with cheese. Unfortunately there were multiple hairs inside my burrito. Usually I love chipotle but this is unacceptable:

Alta
03.10.2023 - 14:25

The staff was amazing here, I went yesterday with my niece. Especially the blonde person on register. I went through the line twice and she was delightful. I wa...

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