Florian - Loulé

This was a very disappointing night . My wife over the years I have always enjoyed our meals in Florian. The food tonight was not up to past experiences and lac... read more This was a very disappointing night . My wife over the years I have always enjoyed our meals in Florian. The food tonight was not up to past experiences and lacked any flair but my guests chateau steak for two was tough and very fatty. When asked about the meal, we complained and were asked by the owner what she could could to make it right and she suggested a cocktail at the end of the evening. The steak was untouched. When the bill arrived. We were offered a free coffee. We asked for the steak to be discounted from the bill. We witnessed another side to the owner. ‘We don’t give discounts ! What we wanted was an acknowledgment the steak was inedible. We shall not return. Luckily in the area there are lots of excellent restaurants . As a side issue my waiter spilled gravy over my trousers. Not a night to remember !

What a find. Gazpacho and Veal Bitterballen probably the best Amuse Bouche we have ever eaten. The bisque was lovely, the service attentive and the evening spec... read more What a find. Gazpacho and Veal Bitterballen probably the best Amuse Bouche we have ever eaten. The bisque was lovely, the service attentive and the evening special. Can't wait to to back. Thank you, Mark Jane

Best to book in advance to this restaurant as its always busy and very popular I booked through there website by email. The owners are Dutch and very friendly w... read more Best to book in advance to this restaurant as its always busy and very popular I booked through there website by email. The owners are Dutch and very friendly welcoming along with the attentative staff and a Somalia who knows all about the wines they offer he selected a wine for us which we had not tried before and was perfect for the food we had ordered. There is a lovely menu accompanied by a specials menu which had an amazing burger main which we ordered. I would recommend this restaurant to all from family meals to a lovely romantic meal for two.

We were a party of four adults and three older children. We were booked for 8.30pm and it soon became clear that far too many bookings had been taken for a simi... read more We were a party of four adults and three older children. We were booked for 8.30pm and it soon became clear that far too many bookings had been taken for a similar time. We waited a long time to order 3 starters. Five of our our seven mains were fillet steak and at 10.20pm had still not arrived. We enquired several times about our food and the waiter said that the kitchen was very busy. It 's a shame that the chef owner did not help out if they were busy he sat at a table by the bar for at least half hour as the food was being cooked in the kitchen. Finally our food arrived. When we asked why some of the steaks had been butterflied, we were told that it was so they could cook them quicker. One of the steaks was sent back as it was undercooked. No staff asked us how our meals were. When the bill was presented by the owner Karin she also neglected to ask us how our evening was. We expressed our disappointment and she blamed the delay on the main course service on the fact that we had not had starters. I pointed out that we had in fact had 3 starters. We then commented on the steak being butterflied and she actually called out chef . He never came. We pointed out that no one had asked us how our food was, or apologised for the poor service and food. Karin made an apology pretty obviously not meant and walked off. Her husband came over as we left and when we explained our pretty disastrous night he did eventually apologise and appeared to meant it. I have heard about the extremely rude attitude of Karin (it is mentioned enough in previous reviews and is mentioned around Quinta to which we are very regular visitors) but had not experienced it myself before this evening. We will not be returning there are too many alternatives were custom is appreciated.

Florian was one of the restaurants in our hotel's recommended list. On top of that it has excellent TripAdvisor reviews. It did not disappoint. The owner, Karen... read more Florian was one of the restaurants in our hotel's recommended list. On top of that it has excellent TripAdvisor reviews. It did not disappoint. The owner, Karen, said she has owned it 22 years and she still oversees all operational aspects. We had shrp risotto, pork, salad, duck terrine etc. Everything was very nice, particularly the sauces. A real highlight of our trip.