Wendy's - Louisville
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A complete menu of Wendy's from Louisville featuring all 20 dishes and drinks can be found here on the menu.
At this Wendy's location, customers are met with consistent frustrations, primarily stemming from prohibitively long wait times and subpar service. Patrons have reported waiting over 30 minutes, only to be confronted with incomplete orders and even instances of receiving food with unsightly surprises, all exacerbated by unhelpful staff. The atmosphere is further marred by visible disinterest from employees, leaving diners feeling neglected. In contrast, nearby fast-food chains like McDonald's have been noted for better service and reliability. Many customers suggest avoiding this Wendy's altogether, urging others to seek alternatives for a more satisfactory dining experience.
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Was User at Wendy's a mag?
I appreciate that McDonald's is open when I'm traveling, but it seems this location often closes early. The lady at the drive-thru told me they were closed, even though there were two cars in line in front of me. View all feedback.
What User dislikes about Wendy's:
in the trip wait for 34 minutes. her spokesman was outside so everyone had to order in the window. they have not even opened both windows so that customers can order and pick up at the next. I had previously visited 6/3 around 17 clock and they had a sign on the drive thru that they closed around 3. I had already bought and paid in the app, and had to wait for 30 minutes because their app would not allow me to cancel... View all feedback.
Bathroom is always disgusting. and there is literally always something wrong w my order. wrong sauce, old disgusting nuggets, etc. y'all can have it. menu prices aren't correct either. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
Discovered an actual cockroach in my incorrect order, then the disrespectful manager attempted to spit in my face and expressed no concern. This Wendy's location should be closed down, and that manager should return to being without a job.
The cashier was not functioning properly, and the staff stared at me for about 5 minutes before allowing me to place my order. The food did not meet the usual standard I expect from Wendy's at other locations. The credit card terminal was also malfunctioning, leaving me unsure if I had been charged or how many times until I checked my statement. Service was for dining in.
Skip this Wendy's; definitely not a friendly nor clean facility. One of the employees just grunted when I thanked him. Food: 2 Service: 1 Atmosphere: 1
In the trip wait for 34 minutes. her spokesman was outside so everyone had to order in the window. they have not even opened both windows so that customers can order and pick up at the next. I had previously visited 6/3 around 17 clock and they had a sign on the drive thru that they closed around 3. I had already bought and paid in the app, and had to wait for 30 minutes because their app would not allow me to cancel the transaction. I would try another location, because it can't get enough employees to run their restaurant right!
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