Village Dairy Grill - Louisburg

Friendly service, good food and priced right. Service: Dine in Meal type: Lunch Price per person: $1–10

What a great restaurant this place is under new ownership and they have taken it to a new level

Service: Take out Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Plates Come Parking options: Free parking lot

If I could give this place a zero rating, I would. I'll never return. I had to call the police to get my food. The owner refused to prepare my order correctly and wouldn’t issue a refund. Instead, she insisted that I take what she had already made, not what I had actually ordered. She even claimed that I made her lose $8.00. It's not my fault her order taker wasn’t paying attention to what I said. Then, she played me a recording of what I supposedly ordered, but I couldn't understand it at all because the audio was crackling badly. She banned me from the restaurant, which is fine since I had no plans to return anyway. Poor management drives customers away, and I was the only one there at the time. This experience has definitely lost my family and me as customers. We had been going there since my kids were little; they’re now 26 and 21, and it was a family tradition. I no longer feel welcome and won't be spending any more money there. If I had been rude and disrespectful like that owner, no one would have guessed I was the owner.

The last time I visited this restaurant was over three years ago when I was pregnant with my son. I ordered a burger and fries, but unfortunately, I ended up getting food poisoning and was in bed for three days. I see that there's new management now, but I still don't trust the food due to that previous experience.