Tom's Watch - Los Angeles

Place was slow not busy whatsoever but yet the food was cold !!

We were so disappointed on this visit to Tom’s. This will be our last visit there. I was surprised to get a reservation on a Saturday afternoon. When we got there the place was nearly empty. The hostess sat us down very quickly and then we waited a while for a server to take our drink order. My husband wanted to go to the bar and order his drink and I told him that would be very rude and make the server look bad. I pointed out there was only one server in the whole place. So we waited. We ordered appetizers and drinks. I ordered my usual three taco combo. The meat was stale and flavorless. The lemon or orange wedge on my plate was completely dry and the lime wedge was brown. I ate the flavorless tacos didn’t want to complain since my husband loves coming here. I looked on another website and saw that Tom’ s reviews about their food and service had gone done the drain. We also ordered steak nachos. The guacamole was black and there was no steak. No servers came to our table. My son’s meal came much later and was incomplete. Some minutes later the server passes our table and I asked him for a coke refill and he said okay but kept walking away and I was still missing an order of french fries. Finally there were more servers but our service never improved. My husband went to the bar to order his second beer. Even at the nearly empty bar it was hard to get a drink. We were done with this place. 90 minutes there no refills no one took our order for our main entree. We asked the bill and now the server was friendly even telling me to have a good day calling me by my name. He questioned my husband where he got the beer from. My husband told him don’t worry I paid for it. I left a mere $5 tip on a $67 bill. I wasn’t even done signing the bill when the server was already there picking up his tip. I was so disappointed with the quality of food and the service that Tom’s is now offering. It has changed so much I’m upset to have wasted a Saturday afternoon at this place.

They didn't honor my reservation. I got there on time. The hostess told that they had not table. Really bad experience.

Nice atmosphere, plenty of sports action on the televisions. Appears they were short staffed and the waitress did her best to keep up. There were some guests that looked like they had been waiting for their food for some time. We ordered the sliders and some other appetizers. The sliders weren’t as hot as I liked my food to be and not very tasty. Food was overpriced for the quality. Wasn’t an experience that would draw me back there again.

Wonderful service, loved the restaurant! Will be back again