Chipotle Mexican Grill - Feedback

#1 - Mexican - Lone Tree, Delivery, Lunch

Reviews

Overall Total Score
3.7 out of 5
Very good | 2120 reviews

What Theresa V dislikes about Chipotle Mexican Grill:
do not go to this restaurant it is so bad. The tortilla was so rubbery you could not eat it. I went up and told the manager they just said OK throw it away. They have the weirdest music on inside that you can't even sit inside to eat your taco on beyond is terrible. View all feedback.

Outside Images

Chipotle Mexican Grill Outside

Reviews from various websites

Yelp

Last update : 18.10.2024

2.2 ★ from 10 reviews
theresa-v-2
Theresa 18.10.2024 - 16:54

Do not go to this restaurant it is so bad. The tortilla was so rubbery you could not eat it. I went up and told the manager they just said OK throw it away. They have the weirdest music on inside that you can't even sit inside to eat your taco on beyond is terrible.

heath-d-horse9296
Heath 18.10.2024 - 16:54

The service is great, but the quality of the meats can be hit or miss. You know how it is with Chipotle—some days you get lucky, and other days, not so much. However, I recently tried the new brisket, and it was actually quite good. The staff are friendly, too!

neil-k-dog899
Neil 18.10.2024 - 16:54

It seems that corporate has deleted my account, which is quite ridiculous since I can still post on Yelp. I demand that my account be restored along with all my rewards and perks, or I'll start calling out a different location each day, just like they did to me. Today, I'm highlighting the absolute worst Chipotle in Colorado—the Lone Tree location. They tend to be stingy and use subpar ingredients. "Freshly made daily"? Not at this store. You would expect a place in Lone Tree to be top-notch, but this location is a disappointment, and I will NEVER return! To corporate, I say goodbye and have a great day! #mrniceguyreviews

g-b-bird026
G 18.10.2024 - 16:54

The staff at this location is primarily made up of teenagers. The portion sizes differ depending on who is serving, and unfortunately, no one seems to know how to properly roll a burrito. Despite living nearby, we often choose to travel further for better service and tastier burritos. It would be great if you could hire some adults to help ensure the quality of service at this restaurant.

chris-s-farmer1577
Chris 18.10.2024 - 16:54

It's a good and typical Chipotle. Service is fast, portions are small and price is above average, but good quality. The tables and seats were dirty, but they had no extra staff to clean, so I can blame the employees. It was a nice meal in a comfortable place.

Chipotle's Lone Tree location faces severe criticism from diners who express disappointment over the quality of food and service. Patrons describe rubbery tortillas and stingy ingredient portions, undermining the expectation of freshness. Moreover, the restaurant's ambiance is marred by uninviting music and dirty tables, impacting the overall dining experience. Attempts to address issues with management yielded little improvement, with some customers feeling unheard and undervalued. While a few acknowledge the efficiency of service and acceptable meal quality, the negative experiences outweigh the positives, leading many to vow never to return, casting a shadow on the chain’s reputation in the area.

Menu

Last update : 23.04.2023

5.0 ★ from 1 reviews
krohan-2
Marcellus 23.04.2023 - 11:42

A fantastic place for meat lovers! They let you order individual servings of meat à la carte, so you don't have to pay for a whole bowl.

Google
3.8 ★ from 634 reviews
Tripadvisor
3.9 ★ from 15 reviews
Int Restaurants
4.2 ★ from 1460 reviews

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