Food Basics - London

The price is right, not tight! Surprisingly, the fruits and vegetables look fresh. I paid for the same bag of avocados at FB, almost 2 bucks less than at Walmart. Great assortment of international spices (seasonings) and dry peas and beans.P.s. If you have searched all over London for cloves, baby, they got it... happy grocery shopping ? ?

Store Manager Hassan is abusive towards staff and customers. There has been 10 complaints filed by his employees and he has been written up for abusive behaviour. (The employees of the store told me).I was a frequent (weekly) shopper at this location, until yesterday. I had gone in for my routine items and separated my meats in bags (as usual). A male employee (did not identify himself) came up to me in a busy aisle, ripped my bags out of my cart and began dumping out my items. Proceeded to yell at me for concealing items and that this meant I was stealing. I froze, I have never been so embarrassed and truthfully felt scared by his aggressive behaviour. He said if I was looking for cheaper meat, he has packs of 4 chicken breast for $6 I commented that I’m not interested as they expire in 24 hours and I was fine to pay the price of the ones in my cart. He then picked up my trays of meat and then threw them in my cart. 1 minute later returns and asks me to leave or he’ll be charging me. I simply left my cart in the aisle.A few hours later my mother decided to go to into the store (as we needed the groceries) and asked to speak with him about the interaction. He had the audacity to say “oh did she go cry to mommy about it?” Totally belittling and publicly humiliating me. I was not prepared at 10am on a Sunday, getting groceries, as a young female to be yelled at by a large Middle Eastern man, of course I told my mom.

Shelves are completely empty. North Korea has better selection these days. Monopolize our grocery market and then treat employees so bad they strike. Good job directly contributing to the cost of living crisis and decreasing the average Canadians quality of life. Record profits during COVID, LOL!

Their discounted produce is something they really should be ashamed about. Packaging up rotting food and dropping the price tag 50 cents. Listen, times are tough and I don't want to buy discounted produce but I HAVE TO if I want vegetables. Please consider realigning your prices with the quality of food you are selling. If I can only utilize 50% of a zucchini, it should not be so expensive!

I am so upset to be leaving such negative review on this specific Food Basics but last couple times i’ve gone there since it is one of my favourite places to shop at, one of the newer workers Id say since i’m a regular customer and i’ve never seen her before, was so rude when i asked for help even telling me to go find the item i was looking for myself and that if i had an issue with it i could go “cry” about it to the manager. This was all so shocking to me since like i said i’m such a regular customer but i ended up finding the item anyways. The workers name started with a G but my awful memory can’t seem to remember her full name, she had dark hair, light eyes, beautiful girl but made me feel quite uncomfortable and unwelcome in one of my favourite stores to shop at.