Firehouse Subs London Wellington South

I love Firehouse subs, but please fix your online ordering system and also accept more methods of payment. So many times I 've tried to order online only for the system to not work, not accept my debit card for some unknown reason, or the store didn 't receive the order even though it did successfully process online one time. This is super frustrating. I like to order online because it takes some time for them to make your order if you 're waiting, which is understandable because good food should not be fast food and I can definitely appreciate that. But please fix your online ordering.

I thought I would finally try a sub from firehouse tonight and when I got it I was really disappointed...first of all the sub was soggy throughtout with 4 times the amount of meat on one side than the other and on both sides the meat was far away from the ends so basically a pile of meat on half of half of the sub...the pickle also looked as if there was a bite taken out of it! Due to all this the experience was terrible, didn't even taste good...I got the Italian sub if anyone cares...will not be going again and will make sure to tell others I know aswell...soooo disappointing because I had high hopes

Just had my first bad experience with firehouse subs. Me and my partner went in to order takeout. When I ordered my sub tonight I noticed a price change but it didn't bother me to much. When I got home and opened my sub there was barely any meat on the sub. In-between the bread was paper-thin. I thought is there less meat because I added lettuce and mushrooms. Normally there subs are fairly portioned. So in my disappointment of the sub I searched the box and bag for the best pickel to go with the sub. But they had forgot Both pickles. My medium priced dinner was not like previous times.

Sub was good but when I called to pick up an order at 8:35pm for pickup 10 minutes later they told me they couldn't do it for some reason because they closed at 9pm. I then went in and got my sub, asked for two pickles and both my girlfriend and I got zero pickles. One of my favourite parts of the meal! :

For two subs (1 combo and 1 sandwich) $38 is pretty high. Especially when the bread tastes old. If you go on the right day you get a good quality sub. If not, you’re left spending money in something SUB-par.