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Contribute Feedback What User likes about Wahaca Waterloo:
Wahaca is the perfect spot to experience authentic Mexican cuisine. The food is amazing! My favorite dishes are the guacamole with tortilla chips, tostaditas, smoky chicken, and avocado with smoky chipotle chicken. View all feedback.
What Sophi S doesn't like about Wahaca Waterloo:
The atmosphere is very lively and the staff are friendly. I ordered a chicken enchilada which was nice. We had a slight issue with one of our food orders. We ordered a vegan dish but they put regular cheese on. The staff did apologise and we were given a free dessert. View all feedback.
The food was quite tasty and authentic. The drinks were also strong, yet good. The food came out quickly, fresh and hot. The best part of the night were the churros. We preferred the dulce de leche sauce. Would go back again.
Great food and good atmosphere. Extremely helpful service. Frankly the best gluten-free options I have ever seen. They have an entire special menu for gluten-free, which is great. Our server understood the issue well. Love Wahaca.
Ordered on the app for pick-up, but very kind server and service. I ordered on the bus in a hurry on the Wahaca App for pick-up, thinking i would eat on a bench outside the restaurant, but the server was very kind and set up a table for me to eat my order near front reception even though the restaurant was very full. They offered me drinks and extras, and went above and beyond. Was very unexpected and deserves a 10 STAR review. Very impressed with app and efficiency. Thanks team Wahaca!
Visit from April 2022... We revisited this branch as we had a gift card, the waiter remembered us from last time when we mentioned about our allergies. The waiter was really nice but I felt sorry for him as everyone was asking him to take their orders and he was the only staff member present on the floor. The food was very enjoyable, we ordered 2 Chicken Quasadilla, 2 Mushroom Quasadillas, 2 Sweet Potato portions and Califlower Wings. We were able to ask for our mayo to be out of our meals and on the sides instead which was great as we could are it as we wished. It took a long long time to ask for a dessert afterwards, we had to keep trying to get the attention of someone to serve us which took around 20-30 minutes. At the end we were trying to scan the QR code (like my previous review below the QR code does not work! We tried on three different devices and over three different tables QR! The receipt shows a surcharge which you can ask for it to be taken off, it would be great for the QR code to work as then you feel like you can take it off if you felt like it wasn't an enjoyable experience, we took the gift card to the till and it took around 30 minutes to sort out! Ridiculous. The staff member was apologetic but it caused us to miss out train, it should be much easier to use a gift card. Think that's the last time we will visit here as the ending has become too stressful. Visit from Feb 2022 ... First time visiting a Wahaca Branch. Staff were very friendly and they asked regarding allergies which is very important. Lots of Vegetarian options which is brilliant, we ordered the Mushroom Club, Chicken Club, Patatas Bravas and a Halloumi and Pineapple Taco which was free. The Freebie was very very cold, it felt like because it was free they didn't care how it was presented? The Patatas Bravas were luke warm. The rest of the food was really nice especially the Mushroom Club which I would have again. We were going to order two lots of Patatas Bravas but we're adviced just to buy one because of the size.... We wish we had bought two lots as there wasn't enough to share one portion. Ordered through person but had to pay through QR code which didn't work, so waiter had to do it on their phone which made us feel uncomfortable and stupid... Personally either order through an app and pay at the time or just order through a person and pay through a person, don't do a mixture. Restaurant was clean and toilets were nice and clean which I always check. Knocked a star off for the cold/Luke warm portions of our meal and also the QR system not working correctly (Side Note: I have paid via QR codes before so know how they work so I am experienced with them so think many people will struggle to pay like this.
Had an amazing time! Great food, great drinks and fantastic service from Jay! We will be coming back. Thanks again