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Contribute Feedback What User likes about Shisha Lounge Cielo Prlr:
high standard service always with the personal and is the best chill spot to come with the young when it comes to football games. And in any case check it out Fridays and Saturdays there is always one of the hottest dj in the city. View all feedback.
What User doesn't like about Shisha Lounge Cielo Prlr:
Terrible. Arrived at the place on time but got charged £180 wrongfully, just for changing my mind and leaving. The place was empty and we were the only people there and they claimed that our table could have been used for other people. They took money out of my account without permission. I was required to enter my bank details in order to verify my age and secure my booking, There was a warning that there would be a... View all feedback.
The poor thing about Cielo Prlr is their service. Our table was booked at 7:30pm and by time our order was taken it was roughly 8:30pm, a whole hour later. Our food took 30-45 minutes to arrive however one dish was completely wrong therefore had to wait a further 20 minutes to receive a different meal (not the original one which was wanted). We had booked the lounge for 9:30pm but got to our reservation a little late which was not our fault but then told we had to wait. In the lounge we ordered dessert which was given roughly after 20 minutes without cutlery which we had ask 3 different staff members for. Eventually when we got the cutlery to eat our desserts (we asked for spoons), we were given knives and forks. The food was a little over average, the ambience was nice and the price is reasonable, however the service was appalling so I personally would not recommend going.
Excellent customer service, food is amazing and the management was outstanding
Had a Great time… customer service top notch….Great staff
There was really nice entertainment and we had lots of fun however the service was very poor we had to ask for the same thing about 10 times which was annoying.
Service very very bad it was very slow we should call the servers all the time