Giraffe - London

Stopped in for lunch, varied menu settled for the deal of 5 tapas for myself and daughter, plenty of food served up by courteous and attentive lovely staff.

The place was really comfy and well looking. You can choose from a lot of things in the menu, both saulty and sweet. We went with the gold syrup and bacon pancakes that were amazing, and so was the marshmallow hot chocolate! They have churros too!!!

Nicholas was friendly, helpful and recommended wine that made our dinner even more pleasant. Thank you

Poor service, food substandard, and adds gratutity to your bill without informing you. Chav style decor with walls made of builders chipboard painted orange. My seating was on a second level and two seats backed onto an unsafe drop which had no railing. Not a position I would want to have an elderly or disabled customer to take. Just unsafe. Informed the company of the gratutity issue and the need for railing; but, their reply was basically just suck it up we don't care what a customer thinks. There are too many better restaurants on the same block to attend this place again. As for the food, the restaurant suffers from trying to make a worldly selection, but fails to make it work. Thus, it just ranks to the height of cafeteria food at the hospital nothing special. The Pizza Express next door does a much better job and does not add gratutity to your bill without telling you..

Bumped into Giraffe for the first time on Friday evening and I absolutely loved it. Welcoming was probably one of the warmest I have experienced in a while, Martina, who I believe was running the show there, made our experience memorable.