Reviews

Overall Total Score
4.1 out of 5
Impressive | 1869 reviews

What Dunja Nagel doesn't like about Creamery Twist:
We popped in on Friday evening as we were passing. We 'd eaten dinner at a restaurant close by and fancied some dessert. We ordered the Strawberry Dream and Cookies and Cream. At £6.50 each, they aren 't cheap. They do contain about 4 scoops of ice cream, wafers, chocolate chips, an Oreo (on the cookie dessert) and fresh strawberries (on the other). After a while, they got a bit 'samey ' and neither of us finished th... View all feedback. What Freddie Hall likes about Creamery Twist:
Visited for the first time here yesterday and was immediately impressed with the excellent customer service . We turned up 10 mins before opening, as a large group of 9 kids and 7 adults without booking and was so impressed that they opened the doors early for us as it was so cold waiting outside (without us asking) All the kids loved the big choice of reasonably priced waffles, crepes and flavoured ice creams . Have... View all feedback.

Reviews from various websites

Menu
5.0 ★ from 16 reviews
Lauren
18.12.2022 - 14:47

We had a nice time. all our cripples were delicious and the staff very friendly. I recommend this place in any case and will come back

Isabel
18.12.2022 - 14:47

Lovely place the staff was friendly and polite music gets a bit loud at times hard to talk to each other but will be back

Jason
18.12.2022 - 14:47

High quality gelato, crepe and waffeln. perfect for a family or a casual dive. the cozy environment and the friendly staff complement the wonderful experience!

Ludmila
18.12.2022 - 14:47

I love this place. the desserts are fabulous and the staff really friendly. I recommend this place.

Jasmine
18.12.2022 - 14:47

Amazing amazing amazing My deserts were very tasty and is the best desert shop in romford and very friendly staff x

Cream Twist, located in Romford, offers a range of delectable desserts that left customers with mixed reviews. The portions are generous but come at a relatively high price, making sharing a dessert a more budget-friendly option. The service, however, received criticism for being slow and disorganized, with some customers feeling neglected in favor of app orders. Hygiene and staff skills were also areas that needed improvement. Despite some negative experiences, the customer service was praised by some patrons who appreciated the friendly staff and personalized touches. Overall, Cream Twist seems to be a hit or miss depending on individual experiences, although the majority of customers seemed to enjoy their visit.

Tripadvisor
4.1 ★ from 56 reviews
West
09.10.2023 - 15:38

I was thrilled to discover a gelato shop nearby, and after reading the website, I was even more excited. The website claimed that the gelato and sorbet were dai...

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Nahima
09.10.2023 - 15:38

The waffle was satisfactory, but the ice cream served with it was unpleasant. It tasted like chemicals and was served in a white cup that seemed to come from a...

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Mabelle
09.10.2023 - 15:38

I always come to this restaurant to get milkshakes for my work team, so I always place a large order. Every time I visit, I enjoy having a chat with the staff....

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Elise
09.10.2023 - 15:38

Ordered on ubereats, sent the wrong food after waiting almost an hour for something that was supposed to take 20 minutes. Called to say order was wrong staff we...

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Devin
09.10.2023 - 15:38

Service here is so slow and unorganised I’m unable to understand how this place even survives. Orders come out at complete random. All of our orders were takeaw...

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Opentable
4.2 ★ from 5 reviews
Anon
08.10.2024 - 12:30

Delicious pancakes on pancake day. Lots of choice and generous portions!

Opentable
08.10.2024 - 12:30

I would like to thank the staff of creamery twist for the good customer service where I came to treat a friend of mine and couldn't of been happier with the exp...

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Opentable
08.10.2024 - 12:30

Very nice place, lovely ice cream! Would love blue ice cream sundae

Opentable
08.10.2024 - 12:30

The ice cream was very expensive. And very sicley.

Facebook
4.5 ★ from 148 reviews
Google
4.0 ★ from 176 reviews
Restaurantguru
4.4 ★ from 402 reviews
Yelp
2.9 ★ from 1 reviews
Gastroranking-uk
4.1 ★ from 204 reviews
Int Restaurants
3.9 ★ from 861 reviews

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