Aubaine Marylebone - London

Food was absolutely amazing. The service ruined it. One example to sum it up would be that the waiter waited for us to ask in order for him to give us water. And when he did, he filled my glass halfway and my boyfriend’s glass 1/4 full. Which was wild. He never came back to refill. Food was great but not worth the poor service. There’s too much good food out there elsewhere to deal with that. On top of that, there was a service charge already added to the bill.

The service was below average for a more pricey establishment, the service wasn’t very quick or good. I think the waiter was new which was more than fine but he didn’t know any of the menu items, got our orders wrong and delivered them to the wrong people. Any one of those things could have happened on their own and would have been fine but the combination dampened the ambience of the dinner

I can’t fault the meal or the service. We were a big table and everything came together and on time. I’d def go back.

Was very hard to get the stuff to notice you. We had to wait for a long time to order and also to get the bill. We actually had to go to the till to remind them we needed the bill. One of the branches came without the a side dish and we had to wait and eat cold food. One of the dishes came much later than the others. I wouldn't recommend it. Very bad experience, even if in the past it was much better (I think under a different management).

Food was consistently cold and even when sent back returned luke warm. Despite failure to get starters right, the second course was also cold. Servers were kind and considerate, but inexperienced. The manager done his best to save situation, taking dishes off bill and a round of free drinks. Which was appreciated. So we left as content, as we could but we would never go back and would never recommend. We had read similar reviews to this and should have listened to the feedback.