Subway - Lompoc

My last experience it was beyond pleasant awesome tonight?s food experience was just horrible this employee think her name tag said Adriene had such the worse a... read more My last experience it was beyond pleasant awesome tonight?s food experience was just horrible this employee think her name tag said Adriene had such the worse attitude for customer service my brother making his order he suffers from a speech problem bcuzhe has had trauma from his life he wants to work on his social anxiety like going ordering food for example which why hewanted to go with me to practice his social anxiety like going to order food he had difficulty ordering the food bcuz of hisspeech issues the employee working there Adriene went on to give major attitude lack of understanding for his issue which Ineed to assist my brother by explaining that he has a speech issue and which she gave a suprised look that one of us had theguts to say something. Then she never asked if we needed any other order which I then proceeded to tell the employee Adriene.Not only did she not give very good but was more condescending attitude customer service but she didn?t even make our ordercorrect she had mentioned out loud that she had cute her finger while slicing the avocado for the order I was looking theentire time is she did not have any sort of blood bcuz she didn?t change her gloves or check on her cut which is even moreunprofessional. My advice to this owner of the Subway is to check everyone make sure they know how to be patient polite have great customer service. Have such a bad impression from this particular establishment. Because if one employee is settingthis example it?s lack to attention to detail for further worse customer service experiences.

It 's cool if you don 't get a refund, especially when it 's the customers fault for having a messed up order. What 's not okay is sending me back and forth bet... read more It 's cool if you don 't get a refund, especially when it 's the customers fault for having a messed up order. What 's not okay is sending me back and forth between DoorDash to try to refund my money for a missed delivery, and when DoorDash says it 's up tothe vendor to refund me because I ordered through the Subway app, to receive such rude service. The female employee who answeredmy call was very abrupt insisting that this Subway does not offer DoorDash delivery, shouting between herself and another femaleemployee that it was my fault for missed delivery so I 'm not to receive any handouts (I wasn 't looking for any I just wanted arefund for the food I never received) and then when I asked to speak to the manager she insisted she was out and would return mycall. I left a name and phone number with her and never received a call. I guess corporate Subway is cool with their staffbelittling customers for their woops. If you enjoy Subway- this is not the location to go to (ESPECIALLY if Subway happened tobe your pregnancy craving, you will cry over said abysmal service).

I ordered a 6-inch steak and cheese sandwich, but it ended up being only 4 inches long, and the toppings I requested were missing—there was just steak and chees... read more I ordered a 6-inch steak and cheese sandwich, but it ended up being only 4 inches long, and the toppings I requested were missing—there was just steak and cheese. This is the second time this week that something like this has occurred. I'm not sure if it's because of new staff, but this location has always performed well in the past.

I was unable to use the Subway app in-store to redeem my $2 reward and pay for my order. I scanned the app's QR code at least ten times, but nothing went throug... read more I was unable to use the Subway app in-store to redeem my $2 reward and pay for my order. I scanned the app's QR code at least ten times, but nothing went through. I ended up paying with my card, and the $2 reward is still showing on my app. The employee either couldn't or wouldn't assist me or seek help. I'm not sure if the issue is with the store or the app, but based on other reviews, it seems like it might be the store. I've also had problems at the Central Ave. location, including receiving the wrong meat with completely different toppings and being told they were out of rotisserie chicken on one of their signature sandwiches. Are Subways in Lompoc just not up to par?

We visit Subway regularly and enjoy watching our sandwiches being made, as well as customizing the ingredients to our liking. However, this time a young employe... read more We visit Subway regularly and enjoy watching our sandwiches being made, as well as customizing the ingredients to our liking. However, this time a young employee was writing down our order instead of making the sandwiches. When we asked why, he patiently explained that an inspector had instructed him to record orders first. We found this approach pointless and inefficient. After writing down everything, we followed him through the sandwich-making process, adjusting the vegetables and dressings as we went. This made the initial note-taking seem completely unnecessary, especially since there was a line of customers waiting behind us. The new system felt like a waste of time. Next time, we’ll try Blaze Pizza or Panda Express instead.