Dunkin' - Lombard

Nick is extremely disrespectful and rude. I visit this place every morning to grab my coffee and do some paperwork. However, he informed me that I couldn't park... read more Nick is extremely disrespectful and rude. I visit this place every morning to grab my coffee and do some paperwork. However, he informed me that I couldn't park or wait there, even though the parking lot was empty. If you're looking to unwind and enjoy your coffee, I suggest steering clear of this establishment, as you're likely to be asked to leave.

This restaurant has the least friendly staff in the area. Bravo! read more This restaurant has the least friendly staff in the area. Bravo!

Update December 2021: I've been visiting this Dunkin about once a month throughout the year, and I want to emphasize how friendly all the staff are. This locati... read more Update December 2021: I've been visiting this Dunkin about once a month throughout the year, and I want to emphasize how friendly all the staff are. This location truly stands out! It’s always a great way to kick off the day. This Dunkin is top-notch! The morning service is incredibly fast, which is crucial given its proximity to the train station. The sandwiches, hash browns, coffee, and donuts are all delicious.

I visited Dunkin' around noon on September 21, 2022. Upon my arrival, there was only one employee who asked me to hold on while he cleaned the oven, which I com... read more I visited Dunkin' around noon on September 21, 2022. Upon my arrival, there was only one employee who asked me to hold on while he cleaned the oven, which I completely understood. After waiting for about three minutes, he finally asked if he could assist me. I ordered a spiced latte, but to my surprise, he shouted, “Hot or iced!” I was taken aback and responded, “Excuse me?” He then proceeded to yell, “Hot or iced? Hot or iced!” at least three more times. I was shocked by his behavior and decided to walk out immediately. This kind of treatment is unacceptable, and I won’t be returning to this Dunkin' again. I also encourage others to reconsider visiting this location.

This Dunkin' Donuts is the top spot in the neighborhood. I stop by for coffee two or three times a week, and it’s always the freshest available. My orders are a... read more This Dunkin' Donuts is the top spot in the neighborhood. I stop by for coffee two or three times a week, and it’s always the freshest available. My orders are always accurate and prepared in no time. The staff is consistently friendly and polite to everyone.