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Contribute Feedback What User likes about Waba Grill:
This location is always clean, and the staff is exceptionally friendly. The food is consistently delicious. It's a great (and healthier) choice for a takeout meal! View all feedback.
What User doesn't like about Waba Grill:
The food here is quite good—especially the steak bowls and dumplings, which are absolutely delicious. However, the service is incredibly disappointing. I had requested avocado and green onions for my bowl, but neither was included. The worst part was that I was the only customer inside, waiting for my order, and it was just left sitting on the counter without anyone notifying me. After a few minutes, I wondered if it... View all feedback.
The food was okay. Will try something else next time.
Like other people had said, I also got food poisoning after eating here. I ordered the chicken bowl with veggies and rice. Not sure which one was the culprit. Be careful.
Good fresh food. The cashier was struggling a bit. Making the wait a little longer. The people in front of me were pretty frustrated. I think she was just new (at least I hope so). The add avocado was close to $1.50. For half an avocado. Kind of an outrageous mark up. Sauces are located next the the soda machine. They did package up my to go order really well. And packaging is microwave safe, which is super convenient for reheating your left overs. The veggies they add are steamed carrots and broccoli.
The food is okay here and their service from the staff is not the best.
This comment is about the customer service. When you ask what is in the bowl, I got the answer whatever is pictured now clearly I cannot see what is under the pictured veggies. Cashier then continued to defend the cooks (who rang my order) behavior by stating well he 's just the cook and doesn 't know what goes in there, it 's the cashier 's job but I was probably on break . Coming from giving proper customer service in the past, I 'm not saying customers always right but man up and say a simple I apologize for the service that was rendered, don 't continue to make the situation bigger than it is. This could have been squashed within the first 30 seconds. Just by her voice she seemed to be annoyed by the way she gave short defensive answers. I then said I didn 't mean to make you upset, I mean c 'mon I was nice enough to acknowledge the fact that she was clearly upset of something she was not in control of. At the end I asked if they try not to put cooks in as cashier 's if they are not familiar with the menu. Again cashier was short and unconvincing and said sure . I then ended with it 's okay clearly this won 't be solved through you. I will call tomorrow and speak with a manager. FYI, it 's upsetting cuz my order was incomplete and I couldn 't leave my station cuz I 'm a nurse and had just started my shift for the night. Very bland dinner
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