Baskin-robbins - Livingston

Went to get ice cream the guy didn’t even use gloves Once he Handed me the cone his nails was filled with dirt and and he touching the whole cone not the paper part as they should. I handed back the cone and said I never mind .. manager follow me out asking why I said your employee didn’t use gloves and his nails is filthy

False information it doesn’t exist anymore. Been about 2years

Went to get ice cream the guy didn't even use gloves Once he Handed me the cone his nails was filled with dirt and and he touching the whole cone not the paper part as they should. I handed back the cone and said I never mind .. manager follow me out asking why I said your employee didn't use gloves and his nails is filthy

The service here is terrible. I worked in many different settings and understand customer service. They are very rude, and make no attempt to assist customers. The cashier made me carry my items [9 quarts of ice cream] from the ice cream side to the Dunkin side, when clearly the register was open. After he rang me up, he handed me a few bags and walked away. Did not even offer to help me until he was confronted. I would not return to this location for anything. They may own or be part of a good franchise, but their service is seriously lacking.

I came in to get that new coconut nut ice cream with the almonds and pecans. I wanted a waffle cone with two scoops, but they were all out of waffle cones. I ended up getting a sugar cone with a scoop of JaMocha and a scoop of the nutty coconut. Yummmmm. I really wish I had that waffle cone though.