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Contribute FeedbackAt Golden Empire, dining experiences can vastly differ. While some guests rave about the excellent food, accommodating staff, and delightful atmosphere, others recount frustrating visits marred by poor service and subpar meals. Complaints include long wait times, flat drinks, and unappetizing dishes, creating an unsettling ambiance. Yet, many patrons appreciate the warm hospitality and traditional decor, highlighting their enjoyable family outings and special occasions. Despite mixed reviews, the restaurant remains a notable choice in Liverpool, with some guests wholeheartedly recommending it for its culinary offerings and friendly service, while cautioning others to tread carefully.
We had a wonderful time with our family at this restaurant. The food was delicious with a great variety, and even the picky eaters were happy with their chicken nuggets. The restaurant had a charming traditional Chinese decor and the staff were extremely welcoming.
I don't even know where to start with this review. The food was fantastic, but the hospitality was terrible. Everything from the drinks to the starters to the main courses was a mess. I had to go to the bathroom to calm down. The manager didn't seem to care and accused me of being drunk, even though we waited 70 minutes just for soup. As soon as I took my first bite, they shoved a card reader in my face to pay upfront. Do yourself a favor and avoid this place.
The food is consistently fabulous at this restaurant. It's always our family's go-to choice for special occasions. The service is excellent, the food is amazing, and the staff consistently goes above and beyond.
Mrs Lee and her daughter Julie always welcome you their their great restaurant. Food is out of this world, always look after us.
Brilliant, friendly service on our first visit here with friends. Waitress Michelle worked so hard to make our meal perfect. Thanks so much