Reviews

Overall Total Score
3.5 out of 5
Very good | 3817 reviews

What James wilson likes about Frankie And Benny's:
Service and quality from Eve was phenomenal. The best espresso martini we've ever had! Management, you’ve got a winner with this one, a Christmas bonus wouldn't go amiss... View all feedback. What Lucas Dean doesn't like about Frankie And Benny's:
The manager at this restaurant was the type of manager you wouldn't want to work for. They were very strict and unaccommodating. When I tried to order a kids meal because I wasn't very hungry, the manager refused, claiming that I couldn't order one because I'm not a child. I couldn't help but think of the scene from Ricky Gervais' show "Afterlife" where he argues about a kids meal. I was only asking for a smaller por... View all feedback.

Reviews from various websites

Gastroranking-it
4.2 ★ from 50 reviews
Darren
10.08.2024 - 12:29

Food was great . Service too . Will defo pop in on my next holiday. Luci was very freindly and chatty. Thank you

Lorna
10.08.2024 - 12:29

Decided to have breakfast here before flight. Excellent service by Luci, she was friendly and eased my worries of flying alone. Service was very quick atmospher...

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Emma
10.08.2024 - 12:29

Myself a couple of friends popped in on our way over to Northern Ireland. For us, it was a lovely way to start our trip we enjoyed chatting to the GM over the b...

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Rhiannon
10.08.2024 - 12:29

I ordered breakfast and it arrived cold, so they took it back and reheated it under the grill, making the food very dry.

Jemma
10.08.2024 - 12:29

The service was very attentive and the food was delicious. Thank you!

Frankie and Benny's at Liverpool Airport has received mixed reviews from customers. Some have praised the phenomenal service provided by staff members such as Eve and Luci, as well as the delicious food and welcoming atmosphere. However, complaints have been made about the strict and unaccommodating manager, as well as the rule against lowering music volume for customers with noise sensitivities. Despite this, many customers have expressed their intention to return to the restaurant due to positive experiences with the friendly staff and tasty meals. Overall, the restaurant seems to have a loyal customer base and potential for improvement.

Google
3.7 ★ from 571 reviews
Tripadvisor
2.9 ★ from 354 reviews
Yelp
1.1 ★ from 3 reviews
Gastroranking-uk
3.4 ★ from 835 reviews
Int Restaurants
3.5 ★ from 2057 reviews

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