Chocolat - Feedback

As a regular customer and working in hospitality myself I was so impressed by Sophie friendly professional and great customer service my cappuccino was excellen...

Liz at Chester amazing service Please inform area manager Thank you very much for helping Liz Paul

My twin brother Stephen were in Liverpool City Centre bright and early on a bitterly cold Thursday morning and as we were heading to The Captain Alexander Pub w...

My daughter and I called in to the Hotel Chocolat cafe in Liverpool for a hot drink and and an ice cream sundae at the end of a busy day shopping. We opted for...

2nd visit to a hotel chocolate store and very impressed i had the 70% classic hot chocolate and the my wife had the salted caramel both were very good only slig...

Allways call in for my coffee rest after work lovely atmosphere and staff all friendly and professional Sophie your such a delight happy and always smiling you...

While visiting my son in Liverpool, we stopped for a hot chocolate early Monday evening on February 17th. I was really appreciative of the excellent customer se...

We visit here whenever we go to Liverpool. We absolutely adore the different flavours of hot chocolate, particularly the mint and hazelnut. The service is alway...

First time out and about in a long time (you’re probably familiar as to why) and needed a little refuel. We only ordered hot chocolate 70% dark for my husband a...

With Liverpool placed in tier 2 my twin brother Stephen and I jumped the train down to Liverpool city centre from Kirkby to visit some of the great pubs our bea...

The girls in leberpool are so friendly and helpful. they treated so calmly a particularly difficult customer who said her ice is not cold enough! more geduld th...

The best time with this beauty! the hot chocolates were beautiful. now on my farewell lath, which is in a cup heaven. more beautiful place to have a box stop in...

We visit this hotel's chocolate shop in leberpool and we were not dissected. shop was nice and clean, the smell of chocolate inside is amazing. we decided to tr...

The staff here was so friendly and polite. I went in and told them I had a train to catch, but I really wanted her. the coworker let what she did, helped me get...

The girls in leberpool are so friendly and helpful. they treated so calmly a particularly difficult customer who said her ice is not cold enough! more geduld th...